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Malvern Hills District Council

Malvern Hills District Council
Council House
Avenue Road
WR14 3AF

Tel (Non-schools): 01684 862363
Email: personnel@malvernhills.gov.uk
Web: www.malvernhills.gov.uk

Working for us

Here at Malvern Hills District Council, we want to attract the best talent. That's why, as well as a satisfying and rewarding job, we offer a range of attractive benefits, such as flexible working arrangements, generous holiday entitlements and a first-class pension scheme, plenty of opportunities for personal development, discounted gym membership, and various staff benefits schemes.

Our district is located in Worcestershire in the West Midlands and has around 73,900 residents. The principal towns in the district are Malvern, Upton upon Severn and Tenbury Wells. The area is largely rural with the Malvern Hills - a designated Area of Outstanding Natural Beauty - providing a spectacular centre point to the district. The hills boast unique panoramic views and attract over 1.5 million tourists every year. Malvern Hills is also rich in heritage and the arts and the area offers a variety of attractions such as the Three Counties Show, the Upton Jazz Festival and the Mistletoe Festival in Tenbury. 

The District has a diverse and flexible business base, with high levels of entrepreneurial activity and excellent business survival rates. Our residents enjoy a very high quality of life and have access to a wide range of first rate facilities and services. They also benefit from being close to key transport links, connecting the district to Birmingham, Worcester and the Cotswolds, and the district proudly boasts a history of high educational achievement, making it ideal for families, couples, and professionals.

The Council was rated 'excellent' by the Audit Commission in 2010 and also gained 'achieving' status under the Equalities Framework for Local Government. In order to continue to deliver excellent services to our community we need the most talented people. If that's you, and you are interested in one of our current vacancies, we would be delighted to receive your application. 

Our Vision is:

  • For the Malvern Hills district to be recognised as a clean, safe, healthy and prosperous place to live, work and visit with vibrant and active communities and first class services and facilities.
  • Our communities can expect equal access to first class, coordinated public services which meet their diverse needs and address inequalities
  • They can also expect their local elected representatives to listen to their views, maintain the distinctive local identity of the Malvern Hills district; hold other public bodies to account for the services they deliver and to arrange for quality services to be delivered in the most appropriate, efficient and cost effective way by the public, private and voluntary sectors
  • They can expect the council to add value and enhance the character of, and quality of life in, the district

Our objectives are:

  • To involve people, businesses and organisations in their communities by consultation and working with them
  • To improve access and accessibility to services by working in partnership for the benefit of the community
  • To improve outcomes (quality of life) for local people, add value and provide value for money
  • To develop the Malvern Hills District as a great place to live, work and visit
  • To reduce inequality and improve life chances for all

Our priorities

  • Economic prosperity
  • Improvement through planning
  • Managing our waste for a better environment
  • Improving the well being of teenagers and older people


How to apply

All applications for jobs at Malvern Hills District Council are via our online application process on WMJobs. Based upon the information you provide, we make a decision based on the criteria which is set out on the person specification for the role, on whether or not you will be shortlisted for interview.  Before completing the application form, please read all the information which is relevant to the post you are applying for.

The Job Description and Person Specification

Once a completed application form has been received it will be submitted to the shortlisting panel for consideration, who using the Criteria set out in the person specification will review and consider all application forms based on their experience and ability. 

Education, Training and Qualification

Ensure that you list all your relevant qualification and training details, especially those specific to the post.  You will be asked to provide certificates if you are selected for interview.

Employment / Work Experience

When listing employment history, please ensure dates are correct and in the right order.  Identify skills, knowledge and experience relevant to this job.  Please include details of any community, voluntary or unpaid work that has equipped you with additional skills.

Additional Information

This section allows you to demonstrate why you are a suitable candidate for this post.  Try to support your application with details of the experience, skills and benefits you can bring to the Council, it is helpful if you are able to include examples. The application form is online so if you use additional page(s), please ensure you upload them in the allocated section.


It is important to include full details of two responsible people who are able to comment on your suitability for this post.  If you have been employed, one should be your present or most recent employer, the other can be a character reference.  The referees you give must be able to cover the last three years of your employment.  If you have no relevant employment to refer to then the second referee could be a character reference / College tutor.  If you are selected for interview, we may automatically write to your referees beforehand, unless you indicate ‘yes’ to the question ‘Do you wish to be consulted before this referee is approached?’

Equal Opportunities

We are committed to equality of opportunity for all job applicants.  Please complete the Equal Opportunities Monitoring information on the application form.  This information is confidential and used for monitoring purposes only.  The details will not be passed to the shortlisting panel.


Once we have received your application it will undergo a shortlisting procedure. If selected, you will be asked to attend an interview. If you have not heard from us within 3 weeks of the closing date we regret that on this occasion your application has been unsuccessful.

Learning & Development

At Malvern Hills District Council we are committed to developing an environment where continual learning is encouraged and our employees and members are effective and empowered. We support this by providing a diverse range of learning and development opportunities encouraging our people to reach their full potential.

As a new starter at MHDC you will quickly get to grips with important processes through an induction programme, which includes a time-effective on-line facility.

Through our Performance Review & Development Scheme you will have regular monthly one-to-one meetings with your line manager and an annual review meeting. This ensures that your achievements are recognised and your learning and development needs identified and fulfilled, to build on your existing skills, competence and confidence, and support you as you progress in your career.

In the spirit of continuous improvement, we encourage our employees to provide feedback and suggestions for new or better work practices on a wider scale than their immediate job responsibilities.

Benefits & Rewards

Malvern Hills District Council are proud of the range of benefits offered to our employees, which include:

  • Flexible working hours scheme
  • Opportunities for part-time, job share, flexi and home working
  • Regular one-to-ones and formal annual meeting 
  • Family friendly policies
  • A friendly, supportive and positive working environment
  • Work in an 'Area of Outstanding Natural Beauty'
  • Relocation package for new employees 
  • Generous annual leave and bank holidays entitlement
  • "Buy More Holidays" scheme
  • Local Government pension scheme 
  • Enhanced maternity and paternity package 
  • Generous occupational sick pay scheme 
  • Special leave provisions 
  • Childcare vouchers to support parents with childcare costs 
  • Financial rewards for first aiders and fire wardens
  • Discounted gym membership
  • Long service awards 
  • A range of programmes supporting personal development
  • Annual staff opinion survey 
  • Positive working relationships with trade unions
  • Bikes for work scheme
  • A range of health-related benefits: health checks, eye tests, flu jabs 
  • Counselling/legal advice helpline 

Equality & Diversity

Malvern Hills District Council is committed to the principles of equality of opportunity and recognises that it is essential to the success of the Council in terms of its employment practice. Malvern Hills District Council not only has an internal Equal Opportunities policy which is in place to support all employees and applicants through the recruitment process, but it also has a wider reaching Equality and Diversity policy and statement of intent for all members of the community in which it serves.

Malvern Hills District Council adheres to a number of schemes relating to Equality and Diversity such as the ‘Disability Two Tick symbol’.

Malvern Hills District Council:

• Ensures that it combats direct and indirect discrimination in accordance with legislation and follows codes of practice in employment, this includes using tools such as equality impact assessments for all policies and activities within the workplace;

• Undertakes to interview any applicant with a disability who meet the minimum/essential criteria detailed on the person specification for any vacancy.

• Welcomes applications from all people, irrespective of age, race, gender, sexuality, religious belief or disability.

• is committed to ensuring that equality of opportunity is communicated to and understood by all employees and that all employees are treated on merit and feel valued. This includes providing regular information and training to employees to raise awareness of the relevant legislation and their responsibilities;

• Regularly update all HR policies and procedures to ensure compliance with Equality and Diversity policy and legal obligations;

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