Search articles in Stories from our #EverydayHeroes

Found 22 articles

  • HR plays a critical role in crisis management

    • 6 Oct 2020

    Meet Dawn Hewins. She heads up human resources and organisational development in the UK’s biggest council – Birmingham City Council. Excluding schools, Birmingham employs c11,500 employees and it’s been Dawn’s role to manage the people aspects during the pandemic.

  • Man on a mission – keeping the streets and parks clean in Stafford

    • 6 Oct 2020

    Meet Paul Bowen. A streetscene operative for Stafford Borough Council with a massively strong work ethic.

  • Helping the homeless find homes during and after lockdown

    • 6 Oct 2020

    Meet Carlton. His job title is unusual – Tenancy Sustainment Officer – but it neatly sums up what Carlton does for Stafford Borough Council.

  • Our youngest hero – from apprenticeship to valued employee

    • 17 Aug 2020

    Meet Ella Smith. Our youngest WM Everyday Hero so far at just 22 – she started working at Stafford Borough Council a week before her 17th birthday so a relatively recent recruit to the sector and already a valued asset.

  • Hatch, Match and Dispatch – a new way of doing things

    • 17 Aug 2020

    Meet Sharon Howarth. “Enjoy everyday as if it’s your last” is Sharon’s live-by moto – perhaps not quite so surprising given her role. Sharon heads up Coventry’s Registrars and Coroners service.

  • A warm Warwick welcome back to our four towns

    • 17 Aug 2020

    Meet Dave Barber. He’s the man in charge of getting town centres re-opened safely as part of his role as Head of Development Services for Warwick District Council.

  • New Director of Public Health – rises to the Covid-19 challenge

    • 17 Aug 2020

    Meet Dr Shade Agboola. Her passion for treating preventable diseases started in Nigeria while working to help prevent children dying from malaria and malnutrition.

  • Caring for our children in care with virtual communications

    • 17 Aug 2020

    Meet Gill Guy-Edwards. A proud Liverpudlian yet equally proud to call Stoke-on-Trent her second home. “I’ve been blown away with the warmth and community of Stoke-on-Trent, it’s an incredible place with a real heart.

  • From caring to cooking ― helping people to be independent

    • 17 Aug 2020

    Meet Harris Beaumont. He’s got one of the most diverse careers yet for a hero or indeed anyone for that matter. He started as domestic help in a residential home run by Walsall Council and was quickly promoted to a caring role.

  • We set up a ‘mini Amazon’ for PPE in Warwickshire in just three days

    • 17 Aug 2020

    Meet Olivia Cooper. “Exhausted. Intense. Full on.” These are the words Olivia uses to describe the first weeks of lockdown, before adding, “Incredible. Amazing. A privilege.” It’s certainly been a privilege to hear her story.

  • More than picking up the bins – it’s mobile neighbourhood watch

    • 17 Aug 2020

    Meet Jamie Lewis. He is Assistant Waste Management Superviser and he makes sure residents in Nuneaton and Bedworth get their bins emptied every week.

  • Kindles into care homes – sharing the joy of reading and reducing isolation

    • 17 Jun 2020

    Meet Andrew Woodall. He’s the Library Service and Digital Inclusion Manager for Telford and Wrekin. While libraries have had to close due to the pandemic, he’s now focused on the ‘digital inclusion’ part of his job and leading a project to bring the joy of reading, and keeping in touch, into care homes and hospitals, using Kindles.

  • Hitting the ground running before lockdown

    • 17 Jun 2020

    Mannie Ketley, Executive Director Rugby BC, tells us how her team have been supporting the local community.

  • I’ve been on the other side of the service…I’ve been homeless myself

    • 17 Jun 2020

    Meet Rose Leonard. A self confessed doer who loves helping people. She came to the council on a six week stint helping out with processing bus passes for concessionary travel and she’s still there twenty eight years later.

  • Walking the streets in the early hours to house rough sleepers

    • 17 Jun 2020

    Meet Stephen Philpott. Just two months in to a six month contract for Birmingham City Council leading on rough sleepers, then Lockdown starts and the Government instruction to councils follows: get everyone in and off the streets and keep them safe. You have 48 hours to do this. The previous Government strategy was to end rough sleeping by 2024.

  • How One Local Council Team Went From Chasing Debt To Issuing Grants

    • 17 Jun 2020

    Meet David. Three years with Stratford District Council managing a team of 120 with a diverse remit - business rates, customer services, benefits and information technology.

  • The eye of the storm – communicating during the coronavirus crisis

    • 17 Jun 2020

    Meet Esther Epstein. She’s armed with the perfect skills to be working in communications; chatty, organised and thrives under pressure.

  • Delivering thousands of food parcels to most vulnerable residents

    • 17 Jun 2020

    This is humanitarian aid – we’re delivering thousands of food parcels to our most vulnerable residents Meet Colin Parr. Absolutely thriving in his new role at Wolverhampton City Council.

  • Online classes to help get Wolverhampton active – and tackle obesity

    • 17 Jun 2020

    Sean McBurney tells us how his team has been doing their bit to encourage isolated children, young people & families to stay active.

  • Teaching disadvantaged young people bike skills in a virtual world

    • 17 Jun 2020

    Meet Hamish Cameron. Ultra passionate about his job as a youth worker for Warwickshire County Council.