Service Manager

Various locations across the City of Wolverhampton
£57,977 - £60,969
19 Aug 2021
06 Sep 2021
Job Ref
Contract Type
Full time permanent
Working Pattern
See advert details

Service Manager - Adoption@Heart 

Grade 10

Pay point 38 – 41 - £57,977 to £60,969

Develop your management career in social work at City of Wolverhampton Council.

Adoption@Heart is a Regional Adoption Agency delivering adoption services to Wolverhampton, Walsall, Sandwell and Dudley.

Since the service was launched in April 2019, it has been at the forefront of regional and national developments in adoption. We strive to deliver excellence in recruiting adoptive families, finding families for children and in the provision of adoption support, with a focus on the journey of the child underpinning all our work.

This vacancy offers the successful applicant the opportunity to join a progressive and dynamic RAA partnership, and to be involved in shaping the service as we move further forward with delivery and development.

As Service Manager, you will be in a lead management role responsible to the Head of Service and working alongside Team Managers. You will have a key role in driving service developments in recruiting and supporting adoptive families and family finding for children. You will also be the strategic link to some of our partner local authorities, ensuring close integration with care planning services.

We are looking for people like you, who are committed to developing the highest levels of innovative and creative practice with children and adoptive parents to help them achieve good outcomes.  As advocates of a strength-based approach to social work, we will also look after you, investing in your training in Restorative Practice, giving you the best possible range of methods and strategies to prevent and resolve situations that you might encounter, all with a highly competitive salary.

You should have experience of working within an adoption service and knowledge of adoption practice, legislation and guidance, as well as relevant managerial experience.

This post is subject to an Enhanced Disclosure and Barring Service (DBS) check.

As part of the interview process, candidates will be required to undertake:

  • Children's panel interview
  • Panel interview

Children’s panel interviews will take place on Saturday 18 September 2021

Formal panel interviews will be held on a date to be arranged

For information on working in Social Care for City of Wolverhampton Council please go to:

If you feel excited and passionate about the opportunities this role offers and want to join a management team committed to excellence, Adoption@Heart would love to receive an application from you.

For further information and for an informal discussion about this post, please contact: Mark Tobin – Head of Service on 07970 266496


City of Wolverhampton Council are committed to representing Wolverhampton’s diverse community and therefore strongly encourage applications from all applicants meeting the essential criteria. The council operates a guaranteed interview policy for disabled candidates, those who have previously been under our care and are over the age of 25 and veterans who have served in the military, where it is evidenced that the essential criteria of the post are met.

Our application system is anonymous, this means recruitment interview panel members will not receive details of your name or date of birth unless you are invited to attend an interview. We are not able to hide personal information from any attachments that you upload so we request that you remove your name, date of birth and any personal information from any supporting documentation. The shortlisting panel will receive your candidate pack in full (including any attachments) showing your candidate number. If you are invited to attend an interview, panel members will be provided with your name.

Supporting documents
Job Description and Personal Specification

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