Hours:
37.0 Hours per Week

This post is a key position within the Customer Service Transformation and Business Support team, at a period where a number of key strategies and projects are gathering momentum around improving service delivery, efficiency and satisfaction through digital channels for customers.

The role combines the skills of Project Management and Team Leadership pulling together a consolidated set of digital projects and initiatives into a consolidated and business wide approach. The role will require close working with a number of teams across SCH and within your Senior Leadership peer group to ensure that activity is prioritised and consistent.

You will also need to work with the Engagement Team to understand the views and requirements of customers and wider stakeholders across the Executive Team and Council. There is an emphasis for this role to be hands on and practical across the business.

Whilst this is offered as a Fixed term contract, for internal candidates this will be considered on a secondment basis.  Please ensure you gain your line manager’s approval before applying.

To apply, please click on the link below. If you have a specific question or require further information regarding this post, please contact , Kevin Bennett, Executive Director Customer Service Transformation & Business Support, on 07702 731718.

Please note we do not accept CVs.

Solihull Community Housing is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Community Housing is committed to safeguarding and protecting children, young people and adults at risk and to promoting their welfare and requires all employees and volunteers share this commitment.

Supporting documents
Job Description & Person Specification