Energy Advice Caseworker

6 days left

Based Stafford, working across Staffs Borough, Cannock Chase and South Staffs currently homeworking
£18,000 per annum pro rata
26 Aug 2021
23 Sep 2021
Citizens Advice Recruitment
Job Type
Contract Type
Fixed Term Contract
Working Pattern
Part Time

Salary:                      £18,000 per annum (pro rata)

Hours:                   18.5 hours per week 

Contract:                 Fixed to March 31st 2022


Based at the Stafford Office and working across Stafford  Borough Cannock Chase, and South Staffordshire and other locations as required.  Currently homeworking.

Citizens Advice Staffordshire South West is looking for an Energy Caseworker to deliver in depth support and casework to vulnerable, fuel poor, low income families with the aim of reducing energy expenditure. 

You will:

  • Have the ability to commit to and work within the aims, principles and policies of the Citizens Advice service
  • You will have qualified as a general adviser, with experience of providing detailed advice, ideally within the energy arena
  • Experience of negotiating with energy providers on a client’s behalf
  • Experience in Casework
  • Computer literate
  • Have an awareness of the issues involved in managing a caseload and working in a target driven environment
  • Ability to Work in partnership
  • Be willing to travel
How to apply (strictly no CV’s)

For an application pack and further details, please e-mail:

Closing date for completed applications: 12 noon 24th Sept 2021 Interviews will be held week commencing: 27th Sept 2021

Interviews will be either face to face or by video

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