Technical Support Officer
- Employer
- Dudley Metropolitan Borough Council
- Location
- 4 Ednam Road, Dudley, DY1 1HL
- Salary
- £20092 to £21749 per annum
- Closing date
- 1 Nov 2021
- Reference
- DUDLEY000006456
View more
- Sector
- Local Councils
- Job Type
- Planning
- Contract Type
- Annualised Hours
- Working Pattern
- Standard
- Hours
- Full-Time
Job Details
Dudley Planning and Building Control Services provide proffessional support and advice to both commercial and residential customers.
The service processes and determines applications relating to new and existing developments within the Dudley Borough.
Main responsibilities:
- To provide comprehensive and effective technical assistance to the Planning Service, including the preparation of all application and appeal documentation from registration to determination.
- Calculation and receipt of application fees and sundry payments.
- To provide frontline service support to all Planning Service customers, including the provision of initial technical advice in relation to Permitted Development, Building Control and Pre- Application enquiries.
- To assist customers when using on-line and public access information.
Applicants should have excellent customer care and ICT skills and the ability to read and interpret plans.
For further information or an informal chat please contact Jane Lamine on 01384 815706 or via email jane.lamine@dudley.gov.uk
Previous applicants need not apply.
NB. We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications.
Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.
If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance; https://www.wmjobs.co.uk/staticpages/20563/help/
If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
The Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at http://www.dudley.gov.uk/
Supporting documents
Job Description
Person Specification
Company
Top tip when applying – As we’ve got a new recruitment system the application process has changed a little and we hope you’ll like it!
You’ll first need to register and create a profile the first time you apply.
Creating your profile will enable you do things such as track your application progress, view emails you’ve received from us and manage communication preferences, manage your interview bookings and offer information if successful.
About Dudley Council
It’s an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough. In addition to the exciting schemes such as the Midland Metro we also have the ongoing and very serious challenges of ensuring vulnerable people across the borough receive the services they deserve.
At Dudley Council we have a ‘one council’ ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, creating a cleaner and greener place and supports stronger and safer communities.
We are rightly proud to be the historic capital of the Black Country and, working with our partners, Dudley Council is also committed to looking forward and helping to deliver our borough vision of ‘Forge a Future for all’ www.dudleyboroughvision2030.org.uk
We ensure communities influence council decisions and are committed to delivering services in partnership with communities. We provide flexible and responsive service in partnership and help communities help themselves.
In joining a local authority that serves 320,000 residents you will become an integral part of a council that:
• is ready to embrace change, providing an environment in which you will be encouraged to make your mark
• is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services
• has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people
• wants borough residents to have their say through our community forums
• dedicates time to meaningful consultation and listen to the views of our residents
• is working with the community to encourage active involvement of our residents
We want to leave a legacy of a better future for the borough that reflects Dudley borough’s potential and harnesses the ambitions of the people we serve. For more information see our Council Plan www.dudley.gov.uk/council-community/plan-policies-and-strategies/council-plan, Dudley Borough Vision for 2030, Forging a Future for All www.dudleyboroughvision2030.org.uk and key information about the borough and its communities at All about Dudley Borough www.allaboutdudley.info
- Website
- http://www.dudley.gov.uk/
- Telephone
- 01384 811300
- Location
-
Dudley Metropolitan Borough Council
Mary Stevens Park
Stourbridge
West Midlands
DY8 2AA
United Kingdom
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