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Library Service Assistant

Employer
Birmingham City Council
Location
Library of Birmingham
Salary
£18,562 - £20,493
Closing date
24 Sep 2021
Reference
BCC002293

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Sector
Local Councils
Job Type
Libraries
Contract Type
Fixed Term Contract
Working Pattern
See advert details
Hours
Full-Time

Job Details

12 months or less – For existing employees this opportunity is being offered as a secondment, subject to eligibility criteria

Fixed Term Contract until 01/05/2022

Exciting opportunities have arisen to work within the Library of Birmingham's Children’s & Music team delivering a first class, customer focussed service in a busy and demanding environment.  The Children's work includes taking part in activities such as Rhyme Time and Story Time.  Training will be provided for this, along with how to answer music related enquiries.

 

This role will support the Manager and Team in delivering a range of library services to the public including: delivery of the Library of Birmingham Enquiry Line, and the day to day running of team specific services which includes supporting stock management and stock maintenance; assisting with promotional activities including group visits, School visits, workshops, events including pre & start-up businesses and children activities (Under 5 and above) printed resources & displays, and supporting customers to access other floors and services within the Library of Birmingham.

 

Specific requirements of all these posts will require:

• Weekend working - every other Saturday.  

• One late night per week finishing at 7.15pm.

 

1. Demonstrates a commitment to providing a quality service to others in a positive manner

2. Follows instructions correctly – skilled at facilitating and ensuring their activities happen as required within the specified timescale.

3. Takes responsibility for developing own skill and knowledge to ensure optimum contribution to service area  

4. Ability to operate flexibly understanding the requirement to change priorities according to the needs of the service.

5. Works in a manner which reflects BCC’s Equal Opportunities commitment

 

For information enquiries relating to Children’s & Music contact: Linda Monk,Library Service Manager at linda.monk@birmingham.gov.uk

We welcome applications from people with caring responsibilities and flexible working options will be considered.

Right to work in the UK documentation will be fully checked for all applicants.  All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead

 

Supporting documents
Job Description
Person Specification

Company

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact bccHR@birmingham.gov.uk. When you have completed your application form this can be returned to bccHR@birmingham.gov.uk or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at: www.livingwage.org.uk.

Living wage   small disability confident logo

Company info
Website
Telephone
0121 675 7070
Location
Birmingham City Council
Birmingham
West Midlands
B2 2XU
United Kingdom

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