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Web Content Officer

Employer
Birmingham City Council
Location
10 Woodcock Street
Salary
£27,741 - £34,728
Closing date
4 Oct 2021
Reference
BCC002324

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Sector
Local Councils
Job Type
Information technology
Contract Type
Fixed Term Contract
Working Pattern
See advert details
Hours
Full-Time

Job Details

Fixed term contract for 12 months

12 months or less – For existing BCC employees this opportunity is being offered as a secondment, subject to eligibility criteria

Working Hours 36.5 Hours Week

It’s an Exciting time to join IT&D who are looking for a dynamic individual to support online service delivery for citizens on Birmingham.gov.uk, Birmingham Children’s trust and internal Birmingham City Council employees through the intranet.

The current vacancy is to strengthen the team in delivering a positive experience for citizens using the web, to ensure that the information, advice and transnational experience meets the citizens needs when using our digital services online. The role of the web content officer will be responsible for content writing, Accessibility, customer satisfaction, search, form development and quality of the website.

We are looking for an ambitious and hard-working individual to support and to help shape our online services through content.

  • Are you passionate about citizen experience?
  • Experience of working with citizens and services?
  • Do you have web content writing and user journey experience for the web?
  • Do you have Excellent communication skills with a “can-do” attitude
  • An ability to work with a team & independently

If the answers to the above are yes we would like to hear from you

For any informal enquires please contact Sheraz Yaqub, Head of Online Service Delivery on 0121 675 9537 or email sheraz.yaqub@birmingham.gov.uk

 

We welcome applications from people with caring responsibilities and flexible working options will be considered.

Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information

Right to work in the UK documentation will be fully checked for all applicants.  All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead.

 

Supporting documents
Person Specification
Job Description

Company

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact bccHR@birmingham.gov.uk. When you have completed your application form this can be returned to bccHR@birmingham.gov.uk or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at: www.livingwage.org.uk.

Living wage   small disability confident logo

Company info
Website
Telephone
0121 675 7070
Location
Birmingham City Council
Birmingham
West Midlands
B2 2XU
United Kingdom

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