Birmingham City Council

Web Content Officer

10 Woodcock Street
£27,741 - £34,728
13 Sep 2021
04 Oct 2021
Job Ref
Contract Type
Fixed Term Contract
Working Pattern
See advert details

Fixed term contract for 12 months

12 months or less – For existing BCC employees this opportunity is being offered as a secondment, subject to eligibility criteria

Working Hours 36.5 Hours Week

It’s an Exciting time to join IT&D who are looking for a dynamic individual to support online service delivery for citizens on, Birmingham Children’s trust and internal Birmingham City Council employees through the intranet.

The current vacancy is to strengthen the team in delivering a positive experience for citizens using the web, to ensure that the information, advice and transnational experience meets the citizens needs when using our digital services online. The role of the web content officer will be responsible for content writing, Accessibility, customer satisfaction, search, form development and quality of the website.

We are looking for an ambitious and hard-working individual to support and to help shape our online services through content.

  • Are you passionate about citizen experience?
  • Experience of working with citizens and services?
  • Do you have web content writing and user journey experience for the web?
  • Do you have Excellent communication skills with a “can-do” attitude
  • An ability to work with a team & independently

If the answers to the above are yes we would like to hear from you

For any informal enquires please contact Sheraz Yaqub, Head of Online Service Delivery on 0121 675 9537 or email


We welcome applications from people with caring responsibilities and flexible working options will be considered.

Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information

Right to work in the UK documentation will be fully checked for all applicants.  All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead.


Supporting documents
Person Specification
Job Description

Similar jobs

Similar jobs