Library Customer Advisor

Location
Bromsgrove, Worcestershire
Salary
£18,268 - £18,633 pro rata PA
Posted
02 Sep 2021
Closes
19 Sep 2021
Job Ref
REC001692
Job Type
Libraries
Contract Type
Part time temporary
Working Pattern
See advert details
Hours
Part-Time

Job Title: Library Customer Advisor
Salary: £18,268 - £18,633 pro rata PA
Part-Time: 34.15 hours
Location: Bromsgrove
Temporary: until 31st March 2022 


The Role

We have an exciting opportunity for enthusiastic, confident and flexible individual with experience of providing excellent customer service to join the Bromsgrove Library team. This post is 34.15 hours per week with alternate Saturday working fixed term until 31st March 2022. You would be based at Bromsgrove but would work at Catshill, Rubery and Hagley libraries too on a rota basis. Flexibility and an ability to travel are essential.

As a Library Customer Advisor you will work as a member of the library team delivering a wide range of literacy, reading, IT and learning services as well as helping to promote wider community participation. 

You will have a good understanding of information resources, be comfortable working closely with partner organisations and be able to demonstrate a positive and proactive approach to customer service to all customers including children and young people. 

You will have an opportunity to lead activities such as Bounce and Rhyme. If you have an interest in new ideas, a willingness to embrace change and would like to be part of a forward thinking service we would love to hear from you.

If you are successful in your application, you will be invited to an interview and assessment week beginning 27th September.

If you require more information please contact nhitchcock1@worcestershire.gov.uk 


Disability Confident

We are inclusive – this is really important to us and we are proud to be a Disability Confident Employer.

Disability Confident is helping us recruit and retain great people to meet our workforce needs. 

If you have a disability and require reasonable adjustments, please let us know. 


Applying:

Please find the Job Description and Person Specification attached.

Please write your submission with consideration for the essential and desirable criteria on the Person Specification. This should include examples why you should be considered; the experience, skills and knowledge that you would bring to the post.


Application Closing Date: Sunday 19th September 2021, 
Anticipated Interview Date: WC Monday 27th September 2021,

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