Stafford Borough & Cannock Chase District Councils

Housing Assistant (Income Management)

Location
Cannock, Staffordshire
Salary
Grade C: £18,933 -£19,698 per annum
Posted
02 Sep 2021
Closes
17 Sep 2021
Job Ref
CH209
Contract Type
Full time permanent
Working Pattern
See advert details
Hours
Full-Time

Housing Assistant (Income Management)

Grade C: £18,933 - £19,698 per annum

Post No: CH209 - 37 hours per week

 

Location: Cannock

 

Benefits to you:

  • Casual Car User Allowance
  • Flexitime Scheme
  • Local Government Pension Scheme
  • Discounted Leisure Centre Membership
  • 22 days holiday and 25 after 5 years continuous service
  • Cycle Scheme
  • Free Car Parking

 

Cannock Chase Council owns over 5000 properties and the Income Management Team is responsible for collecting over £20 million rent per year.  

We are looking for a confident and enthusiastic individual to join our busy Income Management Team who is adaptable, with a focus on delivering excellent customer service.

You will play an important role in ensuring that the team continues to perform to a high standard and helping to ensure that our tenants sustain their tenancies.

The post holder will be responsible for assisting with all aspects of arrears recovery with specific responsibility for arrears recovery on Council garage accounts, Sheltered Schemes and Former Tenant Arrears. 

You should have previous experience in a customer focused environment and a basic understanding of social housing would be advantageous.

In addition you should have the ability to to do simple calculations and have sufficient understanding of finance to give simple explanations regarding direct debit calculations and rent arrears.

You need to be able to use Microsoft Office software such as Word, Excel and Outlook, sufficiently to be able to assist in the compilation of statistics and reports.  

You will also need to hold GCSE’s in English and Mathematics at Grade C or above (or equivalent vocational or academic experience).

 

To apply for this vacancy online please go to https://cannock.engageats.co.uk/welcome.aspx

Alternatively please telephone 01543 462621 or write to HR Services, Cannock Chase Council, Civic Centre, Beecroft Road, Cannock, Staffordshire, WS11 1BG or e-mail vacancies@cannockchasedc.gov.uk quoting post number CH209.

The closing date for receipt of completed applications is Friday 17th September 2021.

 

THE COUNCIL IS AN EQUAL OPPORTUNITIES EMPLOYER

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