Family Liaison Officer

Wolverhampton, West Midlands
£20,407.73 - £23,668.19
08 Sep 2021
29 Sep 2021
Job Ref
Family Liaison Officer
Contract Type
Working Pattern
See advert details

Nishkam Primary School is a Sikh ethos, multi-faith school that nurtures pupils of all faiths and beliefs.  The Nishkam ethos is to create a selfless mind-set, to go beyond ourselves to serve others, create supportive communities and to realise our true potential. 

As a key member of the Trusts pastoral and teaching support team you will complement the professional work of teachers by working with pupils experiencing health, social emotional and behavioural difficulty and / or at risk of social exclusion / disaffection and their families, so they can participate fully in home and school activities in order to achieve their full potential.  The incumbent is also responsible for making a contribution to the planning and delivery of programmes within a specialist area across the school; and to support delivery of the curriculum to pupils requiring additional educational support

Duties & Responsibilities

Family & Pastoral Support

  • Supporting the role of parents in pupils’ learning and contribute to/lead meetings with parents to provide constructive feedback on pupil progress/achievement etc.
  • To work with families, accessing resources, to help increase their involvement in the education and welfare of their children
  • To undertake an active role in promoting liaison between parents, school staff, community and statutory teams and agencies as appropriate including operating the Friends of Nishkam Scheme
  • To track and monitor families in receipt of the PPG providing specific interventions for families
  • To establish and maintain positive supportive relationships with pupils and their families
  • To advise on practical childcare and parenting skills, including how to meet the emotional needs of children e.g. play, setting boundaries and consistent discipline.
  • Take appropriate action to tackle disaffection and to promote attendance at school by providing advice, support and information
  • To design co-ordinate, run and evaluate small group activities to involve children and / or parents and address the problems which have created disaffection and promote attendance
  • To co-ordinate, monitor and evaluate projects and activities set up to support the pastoral needs of pupils in the school.
  • As an additional Deputy Safeguarding Lead to deputise in the absence of the Designated Safeguarding Lead to ensure that issues arising are dealt with promptly and effectively, escalating as required.
  • To carry out CAF (Common Assessment Framework) assessments and attend TAC (Team around the Child) meetings as required.
  • To work collaboratively with professionals from a range of agencies supporting the child and family
  • Represent the school at CIN (Child in Need), and possibly Core Groups as required
  • Follow procedures laid down in the school’s Child Protection Policy for reporting any allegations
  • To provide advice regarding referrals to other agencies
  • To maintain appropriate and confidential written records
  • To have knowledge of extended school provision within the local area to support our pupils
  • To work within the safeguarding thresholds and co-ordinate all Early Help using the Eclipse system
  • To assist in maintaining professional standards within the School and to apply School policies and procedures in your work with children and families.
  • To actively participate in planning, documentation and to maintain accurate records contributing to written reports as required.


  • Monitor attendance, maintaining absence data and identifying patterns of attendance; provide initial first line contact parents concerning non-attendance, conducting monitoring reviews during home visits as required.
  • Advise and assist parents/carers to maintain regular school attendance of their children
  • Communicate clearly to parents/carers the attendance procedures and expectations of the school
  • Contributing towards closing of the attendance gap between pupil premium pupils and non-pupil premium pupils, with an ambition for this to be zero
  • To work towards improving whole school attendance towards and above national average
  • Collect and analyse attendance data to enable identification and tracking of pupil attendance
  • Monitor and track whole school attendance and punctuality and arrange for letters where appropriate
  • Provide detailed analysis and evaluation of data and produce detailed reports/information as required for senior leadership team and governors
  • Produce termly reports for the Headteacher and Governing Body


  • Oversee all DBS checks and take responsibility for the Single Central Record
  • To administer the day to day activities in the recruitment process
  • Ensuring candidates information packs and interview packs are accurate and issued in a timely manner
  • Organise and communicate interviews. Ensure candidates and managers are kept informed of the process at all times
  • To regularly audit personnel files to ensure continuing compliance with Data Protection Act and company standards
  • Liaise with HR Provider on HR issues, where required
  • Maintain Employee files 

Other requirements

  • A positive approach to upholding the rights of children.
  • A positive approach to working in equal partnership with families and their communities
  • A flexible approach to work which may include the need to work outside normal working hours.
  • Anything additional as directed by the Headteacher

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