COVID Advisor (Casual Pool)

Expiring today

£19698 - £23080
08 Sep 2021
18 Sep 2021
Job Ref
Resourcing Team
Job Type
Customer service
Contract Type
Working Pattern

This position has been created in response to the Coronavirus (Covid-19) pandemic, it is an opportunity where you can be part of a team continuing to work in response to Coronavirus (Covid-19).

Coronavirus (Covid- 19) remains a serious health risk. It is recommended by Public Health that to stay safe, it is important that we continue to stay cautious to protect ourselves and the people around us.

One of the many actions taken by the Council in response to this has been to implement a Covid Advisor Taskforce to support our communities to help keep us safe. The taskforce is mobilised as needed across the city, providing targeted support and information to residents, businesses and communities.

What is the job role?


We have an opportunity now to expand our existing team to help us continue to manage the Covid risks in our local area.

The roles of our Covid Advisor Task Force include:

  • Offering support and advice to communities, public and businesses to stay safe and operate within the public health advice and guidance applicable at that current point in time.
  • Work in teams and be mobilised to targeted areas across the City, to engage and provide information to our residents and business about keeping safe, testing and vaccination programmes.
  • To gather information that can inform other teams to take more targeted approaches
  • Focus on being there to help and support the local community.
  • Contacting residents who have tested positive for Coronavirus (Covid -19) for welfare checks or if they have not answered NHS Test and Trace phone calls.
Who are we looking for?


We are looking for a number of people to create a casual pool for our COVID community with a view to commencing 1st October, 2021.

The casual pool will be used to cover shifts as and when required.

Our service hours operate 7 days a week across mornings, afternoons and evenings.

The hourly rate of pay equates to Grade: 4 - £10.21 per hour.


If you like to work outdoors and enjoy talking to people, this could be the ideal role for you. You will need to be customer focussed and able to deal with members of the public calmly and politely at all times, particularly in challenging or sensitive situations.

You will need to be able to get to a ‘CV’ location, so a driving license is preferred.

You will need to be physically fit and well, as you will be required to walk around the community areas providing support and guidance to our local people for periods up to 4 – 5 hours, in all weathers.

You will need to be able to use your mobile phone to receive and provide updates via an App. 


We need commitment and reliability; therefore, if employed on a zero hours contract, you must be able to commit to a minimum of 3 shifts per week, on a regular weekly basis.


Full training will be provided along with relevant support and appropriate PPE


For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

All attachments for the job can be found here

Interview date(s): Week commencing 27th September 2021


Introduction to Coventry City Council

Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!

There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and is the UK City of Culture 2021 ! We believe this will help put Coventry on the map for all the right reasons. You can feel the sense of local pride throughout the city as we build towards this momentous year. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.

We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.

As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.

Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;

  • Flexible working arrangements
  • Generous annual leave allowance starting at 27 days and rising to 32 days
  • Pay progression through multiple increments
  • Outstanding local government pension scheme
  • Learning & Development with access to certified courses.
  • Access to an award winning Occupational Health Team
  • Vibrant employee networks 

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