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Assistant Registration Officer P/T

Employer
Birmingham City Council
Location
Register Office
Salary
£18,562 - £20,493
Closing date
27 Sep 2021
Reference
BCC002333

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Sector
Local Councils
Job Type
Coroners / Registrars
Contract Type
Permanent
Working Pattern
Part Time
Hours
Part-Time

Job Details

Part Time - One week 2 days, 1 week 3 days on a rota basis

 

Birmingham Register Office is the largest Register Office in Europe. Come and join us working in our busy office where all Births and Deaths that take place in Birmingham are registered. We also provide Wedding and Civil Partnership ceremonies and complete the legal preliminaries. We supply copy Birth, Death and Marriage certificates for all events that took place in Birmingham since 1837.

You will be part of a team producing copy certificates and providing administrative support to the ceremonies section. You will be part of a team ushering at ceremonies. You will be responsible for helping with the opening and closing of the building on a rota basis. You will be reactive to situations and be able to respond to Health and Safety emergencies.

You may be required to drive around the city to make deliveries and collections. Full Clean driving licence required.  Own vehicle must have insurance for business use and casual car user allowance will be provided. You will provide a 'first point of contact' to customers so will have excellent communication skills. You will be responsible (when ushering) for the smooth running of the ceremony programme, directing, managing timings and supporting staff.

You will be part of a team producing copy certificates and providing administrative support to the ceremonies section. You will be part of a team ushering at ceremonies. You will be responsible for helping with the opening and closing of the building on a rota basis. You will be reactive to situations and be able to respond to Health and Safety emergencies.

You may be required to drive around the city to make deliveries and collections. Full Clean driving licence required. You will provide a 'first point of contact' to customers so will have excellent communication skills. You will be responsible (when ushering) for the smooth running of the ceremony programme, directing, managing timings and supporting staff.

Educated to GCSE standard in English and Mathematics. Experience of working with customers and handling sensitive & challenging situations. Experience of working alongside and dealing with large groups of people. Have a strong administration-based work background.

Also, to administer reception duties.

Training will be undertaken on the registration of births to supply cover in periods of high demand.

All subject to Service Redesign.

Working 18.25 hours per week over 2 weeks 2/3 days in 7 as part of a rota (including Bank Holidays) Mainly administrative duties in our certificate and marriage ceremony sections but to include ushering duties for ceremonies.

 

Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information.

For informal enquires please contact Jacqueline Mills, Superintendent Registrar; Tel: 0121 672 1002; E-mail: jacqueline.mills@birmingham.gov.uk

Ref: BCC002333

We welcome applications from people with caring responsibilities and flexible working options will be considered.

 

 

Right to work in the UK documentation will be fully checked for all applicants.  All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead.

Supporting documents
Job Description
Person Specification

Company

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact bccHR@birmingham.gov.uk. When you have completed your application form this can be returned to bccHR@birmingham.gov.uk or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at: www.livingwage.org.uk.

Living wage   small disability confident logo

Company info
Website
Telephone
0121 675 7070
Location
Birmingham City Council
Birmingham
West Midlands
B2 2XU
United Kingdom

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