Commercial and Practice Support Officer (IT Support)

Warwick, Warwickshire
£22,183 - £24,491 per annum
14 Sep 2021
04 Oct 2021
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About Us and the Role


We’re looking for IT Support staff to join our award-winning, nationally recognised legal service.

You’ll deliver outstanding 1st line IT support and training to our legal staff for our case management system (Visualfiles) and associated applications.  You’ll need to be able to resolve problems quickly under pressure, collaborating with our friendly and supportive team of innovative legal professionals. You’ll also need to be willing to learn and adapt to the challenging, ever-changing public sector legal environment.

In terms of experience, you should have a good academic background and previous experience systems support and development.

If you share our ambitions for growth and excellence, we welcome you to join us.  And, as long as you can travel to Warwick 2-3 times a week, we’re also open to part-time and flexible working.

Previous applicants need not apply

For further information please see Job Description and Person Specification


Additional Information

For information about this role please contact Mark Randell Email:

Closing date:  Monday, 4th October 2021

To apply for this vacancy please click on the 'Apply' button.
Our method of application is online, please note, CV’s should not been submitted unless asked to do so. 

If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on including your contact details and any relevant screenshots.
You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application. 


As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the minimum criteria for the post. By ‘minimum criteria’ we mean that you must provide us with evidence in your application form which demonstrates that you generally meet the level of competence required for each competence, as well as meeting any of the qualifications, skills or experience defined as essential in the person specification. 


Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact  and we will make every effort to meet your specific requirements. 


Warwickshire County Council (WCC) is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. Therefore, we strongly encourage applications from members of underrepresented groups. WCC has a number of staff network groups which provide peer support and safe spaces for employees who hold these and other identities. See more.

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