Skip to main content

This job has expired

Operations Manager Markets

Employer
Birmingham City Council
Location
Bullring Indoor Market
Salary
£44,863 - £56,075
Closing date
15 Mar 2022
Reference
BCC002383

View more

Sector
Local Councils
Job Type
Markets
Contract Type
Permanent
Working Pattern
Standard
Hours
Full-Time

Job Details

Please note this vacancy is only available to Birmingham City Council employees.

This is an exciting opportunity to be key a part of the Markets Service function within City Operations at Birmingham City Council.

It’s an exciting and challenging time in the Markets Service as we continue to promote and grow our markets, which are over 800 year old, and prepare for the transition to Birmingham's Smithfield Development which heralds a new market at it's heart.  

We are looking for someone who is both a strategic and local thinker, understands the national and local retail sector challenges we face and can research and deliver solutions, including developing new policies, to help respond to these challenges.

You will have experience of delivering a frontline customer service, developing and maintaining positive relationships internally and with external partners and be able to produce reports and other material to a very high standard, alongside this possess strong business/data analytical skills.

This is fast moving service area where there are daily issues to be resolved, as can be expected when managing three markets with a total of over 300 trading units, open six days a week (Monday to Saturday).   The successful candidate will need to be flexible and able to work across the function. This includes being on the market floor, managing projects, budgets, leases, licences , and performance reporting.

You will also have experience of successfully managing people and projects, producing, delivering reports and presentations and be able to work under your own initiative

To manage, direct and develop the Bull Ring Markets Service including all markets sites and staff to ensure that all business needs are met and that the expectations of tenants are fulfilled. To manage the procurement and delivery of all contracts and budgets in line with council policy.

Experience of:

  • leading, motivating and managing services with multi-disciplinary teams to achieve significant, sustainable improvements and positive outcomes through internal and external partnerships
  • leading the delivery of strategic objectives and policies through effective service planning
  • leading negotiations with traders on fees, charges and service agreements, including leases
  • delivering major workforce and operational change;
  • managing conflict in a complex adversarial environment
  • managing significant budgets
  • managing procurement and delivery of services and contracts
  • delivering services in a complex, high pressure environment
  • managing a large multi-disciplinary, multi-cultural, unionised workforce
  • a working knowledge of markets and health and safety legislation.

 

The Markets Service operates 6 days a week (Monday to Saturday) from 5am to 8pm.
Hours of work:

•    Will be required to work 5/7 working pattern as required.
•    Hours will need to be flexible to accommodate service delivery and hours may need to be worked at weekends and bank holidays.
•    Will operate under the corporate FLEX system.

Ref: BCC002383

We welcome applications from people with caring responsibilities and flexible working options will be considered.

Please give particular attention to the essential criteria for the role as outlined on the Person Specification when making your application.

For further information please contact Sajeela Naseer, Head of Licensing, Markets, Registration Services and Private Sector Housing; E-mail:sajeela.naseer@birmingham.gov.uk; Tel: 07766924955

Interviews for this post will take place in person. Shortlisted candidates will be provided with further information

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Supporting documents
Job Description & Person Specification

Company

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact bccHR@birmingham.gov.uk. When you have completed your application form this can be returned to bccHR@birmingham.gov.uk or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at: www.livingwage.org.uk.

Living wage   small disability confident logo

Company info
Website
Telephone
0121 675 7070
Location
Birmingham City Council
Birmingham
West Midlands
B2 2XU
United Kingdom

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert