As the Administrative Assistant, you will be providing crucial support and assistance to members of the West Midlands Metro Projects Team. This is a fast-paced role within a thriving team where you will be completing takes such as minute taking, formatting, and producing documents, completing travel and accommodation requests. This is a hybrid working position, when in the office, you would be based at Alpha Tower, Birmingham City Centre.

What will you be doing?

• Supporting the WMM Project team in monthly Project Reporting and facilitating the meetings
• Acting as the point of contact for PO's and support the process of raising Requisition Orders and Purchase Orders as directed by the Finance team
• Assisting with booking travel and accommodation using the 'Click travel' booking system
• Working closely with the West Midland Metro Projects Director Personal Assistant to ensure an effective administration service
• Supporting the Projects Team diary management, organising meetings and events (as well as attending as required) including collating agendas and meeting papers for send out and taking notes, minutes, checking equipment and delivery of meeting refreshments
• Providing a high standard of customer service to internal and external stakeholders
• Providing administration support such as managing and organising project filing systems, onboarding new team members including organising introductions and chasing IT support etc

About you

• Educated to GCSE level or equivalent
• Experience of working within a busy and fast paced environment
• Excellent IT skills, including Outlook, Word, Excel and PowerPoint
• Ability to work on own initiative, prioritising work to meet demands

About the team

The Midland Metro Alliance (MMA) is a team of planning, design and construction specialists building a number of new tram extensions over the coming decade on behalf of the West Midlands Combined Authority (WMCA). The Alliance consists of the WMCA, which owns the Midland Metro; a consortium of design experts from Egis, Tony Gee and Pell Frischmann; and rail construction specialists Colas Rail – with Colas’ sub-alliance partners Colas Ltd, Barhale, Thomas Vale and Auctus Management Group.

With around £1.3bn being invested in extending the tram system across the West Midlands, this is an unprecedented light rail infrastructure project to help deliver a lasting legacy that will enable social and economic regeneration across the region.

About us

Our role in the West Midlands has never been more important and in these extraordinary times we’ve shown we can step forward, speak up for our region and bring people together. Everything we do is focused on making life better for people in the West Midlands – that’s our reason for being here and it drives every move we make. We lead and support others to deliver our shared future vision for the region – a happier, healthier, better connected place to live and work. 

We fully believe that we are only as great as the people who work for us and are committed to providing a positive, healthy and inclusive working environment where our people feel valued and respected. We are a “Leaders in Diversity” accredited organisation, are in the Inclusive Top 50 Employers List and are one of The Times Top 50 Employers for Women.

We’re ambitious, forward thinking and determined to find better ways of working, always leading the way in what we do. We trust and support each other to get the job done, and encourage creativity, originality and curiosity from those who work with us. We’re committed to creating an accessible and diverse workplace, one that nurtures an inclusive environment where our people can be themselves. 

If your values align with ours and you’re committed to working towards creating a future we can all be proud of, we want to hear from you.

Additional information

We are designing our organisation of the future and planning a new, flexible approach to the way we use our office space.  This approach will mean most of us working from home some of the time and using our office space to come together to share ideas and learn from each other. We will continue to use digital technology for meetings, collaboration and communications - bringing teams together virtually wherever they’re working, saving time and spending on travel.

We are committed to developing an organisation that is representative of the diverse communities that we serve and welcome applications from all sections of the community. The following groups are currently underrepresented: young people, Black, Asian and ethnic minority groups and women at senior levels.

We are a Disability Confident Employer and offer a guaranteed interview scheme for applicants who meet the essential job role criteria. We will make reasonable adjustments, in line with the Equality Act, for disabled applicants if these are needed. Wherever possible we will offer flexible working options which assist work-life balance.

We’re dedicated to providing a broad range of rewards and benefits and constantly benchmark our benefits packages to ensure they are attractive for all our people. As well as a competitive salary, employees also receive 27 days annual leave (plus bank holidays) and access to a great pension scheme.

Supporting documents
Role Profile - Administrative Assistant - Metro.pdf