Programme and Change Manager
2 Year Fixed Term Contract until November 2023
We have a number of exciting opportunities to lead a programme of improvement within the Digital and Customer Services Directorate to address significant challenges in service operation and to deliver a programme of change over the next 2 years.
The role requires substantial experience in project and programme management and ideally qualifications six sigma methodology or equivalent experience within change management and organisational design principles to establish current position, efficient options for future models and cost benefits analysis. The role will need to accommodate and identify risks and dependencies to ensure appropriate mitigations and ensure adequate delivery planning. The role also requires energy, pace and attention to detail to enable successful delivery of the strategic outcomes.
In addition, the role will be to coordinate, manage, design and deliver the optimum programme of improvements to deliver required outcomes for the Directorate. The successful candidate must also have experience in designing, planning and implementing programmes of change using industry recognised technical methodology and have the energy and passion to work collaboratively across a variety of stakeholders.
Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information.
For informal enquires please contact Wendy Griffiths Assistant Director, Digital and Customer Services at DCSBusinessSupport@birmingham.gov.uk
We welcome applications from people with caring responsibilities and flexible working options will be considered.
Right to work in the UK documentation will be fully checked for all applicants. All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead.
Job Description and Person Specification