Rough Sleeper Intervention & Transition Support Worker

1 day left

Maggs Day Centre Deansway, Worcester WR1 2JD
£22,665 - £25,023 per annum
22 Sep 2021
20 Oct 2021
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Fixed Term Contract
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The Role

We are looking for experienced, organised and adaptable individuals to join our new multi-agency Intervention and Transition Team operated in partnership by Worcester City Council, Maggs Day Centre, Worcester Citizens Advice Bureau, Caring for Communities and People (CCP) and St Pauls Hostel, with the aim of ending the cycle of homelessness and rough sleeping in Worcester City. This innovative new approach will deliver joined up, person-centred, trauma informed support to individuals with multiple complex needs without the barriers of organisational or system boundaries.


Key Requirements

As a Rough Sleeper Intervention & Transition Support Worker, you will develop a single, consistent, and trusted point of contact with the individuals being supported throughout every stage of their homelessness journey, taking a creative, open-minded approach and working positively and proactively with your colleagues as a team player, regardless of agency or organisation.

Your flexibility, empathetic but assertive approach and ability to build trusted relationships will be key to the success of this new model, which aims to not just provide support, but to change systems and deliver meaningful, sustainable outcomes for individuals.

Skills and Experience

You must have experience of working in partnership with a range of other statutory and non-statutory organisations to support customers with multiple complex needs. You will have experience of robust support planning, record keeping and information sharing and an excellent knowledge of legislation, policies and practises relevant to customers experiencing homelessness and rough sleeping, including housing, social care, mental health and substance abuse.

You will also have a working knowledge of a range of welfare benefits, as well as debt management and personal budgeting.

You must also have a commitment to safeguarding and adopting safe risk assessment and lone working practices, in accordance with the team’s policies and procedures.

We can offer you a dynamic working environment, competitive salary and an opportunity to make a difference to individuals and effect real change to the systems that support them.

NB: Posts will be employed by Maggs Day Centre but will work in partnership with each of the above named organisations.

For further information about the role, please contact Mel Kirk, Chief Executive, Maggs Day Centre at

To apply, please complete the attached application form and email completed forms to


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