Job Title: Business Support Systems Improvement Coordinator
Contract: Fixed term up to 1 year
Location: Remote/Plough Lane, Hereford
Hours: 37 hours
Salary: 07HC £25,481 to £29,577
Closing date: 7th October 2021
Interview: 18th October 2021

The Business Support Unit provides Business Support to a range of teams in the Adults and Communities Directorate. Like many services we have had a challenging year and have worked in flexible and creative ways to continue to meet the needs of the business. As the team develops we need to review current processes, and procedures and ensure that we are able to drive through any improvements necessary to ensure that we continue to provide a high quality service in a fast paced and changing work environment.

We are looking for a Business Support Systems Improvement Coordinator. Working closely with the Business Support Team Manager, the key areas of activity will be to co-ordinate the development of statistical reports that will be used to report against key performance indicators, to assess current process, procedures and systems and identify areas of improvement.

You will have excellent organisational, problem solving and communication skills and experience in performance planning and analysis which will include being able to translate complex data and present in a way that is clear and easy to understand for a varied audience.

In return we will offer
• 25 days per year rising to 30 after 5 years’ service plus Bank Holidays and 2 days of unpaid leave at Christmas (pro rata for part time)
• Enrolment in the Local Government Pension Scheme (LGPS)
• Access to a high quality programme of evidence-based learning and development to enhance skills and practice
• Regular 1:1s and development opportunities
• Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts. We also offer an employee assistance programme that means you will have access to confidential support and advice if you ever need it.

Please refer to the Job Description and Person Specification for more details of this role.

To apply, please submit your CV along with a supporting statement, referring to the job description and person specification, and detailing how you meet the specific requirements of the role.

We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.

The following candidates will be interviewed if they meet the essential criteria for the post:
• Those who indicate they have a disability. This is part of our commitment to the ‘Disability Confident’ scheme.
• Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant; and
• Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care

If you would like to discuss this job in more detail please contact Nicky Brezine on 01432 260040 or nicky.brezine1@herefordshire.gov.uk

Please note that only shortlisted candidates will be contacted. If you would like to obtain details regarding feedback on your application please contact Hoople Resourcing at: enquiries@hoopleresourcing.co.uk