Civil Enforcement Officer/Dual Role

5 days left

Worcester Museum & Art Gallery, Foregate Street, Worcester WR1 1DT
£20,678 - £22, 832 per annum
11 Nov 2021
09 Dec 2021
Job Ref
Job Type
Parking / CCTV
Contract Type
Fixed Term Contract
Working Pattern
See advert details

Worcester is a great place to work. We have a thriving city centre, a great wealth of history and a fantastic environment, making it somewhere to be proud of. 

Everyone associated with Worcester City Council is proud of Worcester’s offer of a high quality of life, varied heritage, award winning parks and our contribution to the development of modern local government.

It is a fantastic place to work and you will find us to be an organisation that is challenging yet caring; with our leadership adventurous in its pursuit of excellence.

At Worcester City Council, we have a work-family culture and we are proud to support and value the combination of employees’ work and family lives.

We have a clear vision to achieve excellence in everything we do and to achieve excellence in everyone we employ, meaning we are looking for an excellent candidate to come and join our work family!


The Civil Enforcement Officer role is critical to the smooth running of the City, from issuing parking advise and environmental advice.  Issuing Penalty Charge notices for parking offences and Fixed Penalty notices for littering, along with enforcing the City Centre PSPO Roll and we are looking for someone with excellent interpersonal skills, who has experience in a similar role or is keen to learn.

Excellent team working, communication and a good level of IT skills are required for the role, along with the ability to remain calm when interacting with the public.  You will be exceptional at working with people to ensure that standards are upheld, firm but fair. You will thrive learning new systems and undertaking continued professional service delivery and will love a challenge.

Our people are important to us so in addition to the policy and procedures we follow, their engagement, performance and loyalty is at the very heart of our approach.

Working hours are 37 per week and include weekends and bank holidays, evenings and early mornings. To attract the best candidates, we offer exceptional benefits which include the Local Government career averaged pension scheme, time off for volunteering, as well as a generous holiday allowance starting at 25 days. We also offer the opportunity for continuous professional development and discounted use of Council-run sports facilities.

If you know you can excel in this job, then make sure you apply now as we will look forward to working with you.

The ideal candidate will have:

  • Good standard of written and spoken English (Level 2)
  • A full UK driving license
  • Willingness to undertake training
  • Please note: The successful candidate will be required to have a basic disclosure check.
  • Worcester City Council’s aim is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.
  • The Council is committed to working towards equality of opportunity in employment as well as in the provision of service.
  • Physically fit and able walk for up to 9 hours a day in all weathers

Good Communication skills, Customer Service Experience.

Working a shift pattern including early mornings, late evenings., weekends and bank holidays

  • There will be a face to face interview along with a practical assessment
  • Closing date 9th December 2021

Supporting documents
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Person spec
Role profile

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