Team Support Officer
Job Title: Team Support Officer
Salary: £19,312 - £19,698
Full-Time: 37 hours
Do you have excellent IT Skills? Can you work in a busy, fast paced office? Can you juggle priorities, deadlines & phone calls whilst maintaining accuracy & professionalism? Do you remain calm whilst under pressure? If this sounds like you, please read on.
The Reablement Service supports Worcestershire residents to live healthy and independent lives in their community. Our approach is to offer short-term intensive support to enable individuals to learn how to live their lives as independently as they can and support them to regain independence during the period of support. We focus on what people can do and build on these skills. We will make sure people receive the right support at the right time to help them live independently at home for as long as possible.
An opportunity has arisen for a Team Support Officer to work within the Reablement Contact Centre to provide Clerical, Administration and Customer Contact Support for the service.
You will have excellent IT skills including a good knowledge of Microsoft Excel, the ability to prioritise work load, and be first point of contact into the service. You will be liaising with clients, their families, assistants, Social Workers and NHS partners amongst others. Accuracy and attention to detail is paramount. You will be assisting colleagues within the service to provide the support that the individuals referred to us need to regain as much of their independence as possible.
The Reablement Contact Centre is open from 07:00 until 22:00 365 days of the year and you will work on a rota during these hours to include weekends & public holidays.
If you need any further information about this please contact Karen Baldwin on 01905 822876
In return, you can look forward to:
• 25 days’ annual leave, plus bank holidays
• Commitment to ongoing professional development and training.
• Excellent opportunities for career progression
We are inclusive – this is really important to us and we are proud to be a Disability Confident Employer.
Disability Confident is helping us recruit and retain great people to meet our workforce needs.
If you have a disability and require reasonable adjustments, please let us know.
Please find the Job Description and Person Specification attached.
Please write your submission with consideration for the essential and desirable criteria on the Person Specification. This should include examples why you should be considered; the experience, skills and knowledge that you would bring to the post.
Application Closing Date: 24th October 2021,
Anticipated Interview Date: Monday 1st November 2021,