Customer Liaison Officer

5 days left

Location
The Leys Depot, Brockmoor, Brierley Hill, West Midlands, DY5 0DY
Salary
£22,183 to £24,492 per annum
Posted
07 Oct 2021
Closes
21 Oct 2021
Job Ref
DUDLEY000006361
Job Type
Housing
Contract Type
Full time permanent
Working Pattern
Standard
Hours
Full-Time

Housing Services is the landlord for the Council’s owned properties and offers a range of services to tenants and leaseholders.

Housing Services includes an in-house maintenance team that delivers a range of repairs and planned improvements to homes throughout the borough.

The post holder will play an important role within the team by ensuring delivery of a high quality service to a wide range of customers and assist with Housing repair works carried out by Craft Employees. The post holder will also be responsible for ensuring customers are kept informed at all times throughout their experience with DMBC, ensuring full compliance with Service Level Agreements and regulatory requirements.

For an informal discussion, please contact Paul Bennett on 01384 812682 or Noel Creaton on 01384 812855

NB: We reserve the right to close vacancies before the advertised date if a large number of applications have been received.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance; https://www.wmjobs.co.uk/staticpages/20563/help/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/

Supporting documents
Person Specification
Job Description

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