Housing Options Advisor

Location
Harbour Buildings, Waterfront West, Brierley Hill, DY5 1LN
Salary
£22,183 - £24,492 per annum
Posted
11 Oct 2021
Closes
18 Oct 2021
Job Ref
DUDLEY000006626
Job Type
Housing
Contract Type
Full time permanent
Working Pattern
Standard
Hours
Full-Time

Hours: 37 per week

Location:  Harbour Buildings, Waterfront West, Brierley Hill

A full time permanent position has become available within the busy Housing Options Team.  We are looking to recruit a candidate with excellent communication skills and a customer services/housing background as the role involves regular contact with members of the public seeking social housing within the Dudley borough. The successful candidate will be motivated, flexible, able to work under pressure and use their initiative to contribute towards team goals.

The successful post holder will be responsible for ensuring the effective processing and assessment of applications to the housing register, offering help/advice and support to persons considering their housing options.  After an initial period of training there will be the option for occasional Homeworking in this role

For further information of an informal discussion please contact a Manager from the team at ApplicationATM.DACHS@dudley.gov.uk or on 01384 817760.

NB. We reserve the right to close vacancies prior to the advertised date if a large number of applications are received.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance; https://www.wmjobs.co.uk/staticpages/20563/help/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at http://www.dudley.gov.uk/

Supporting documents
Benefits List
Person Specification
Job Description

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