Staffordshire County Council

Registration Officer

Newcastle-under-Lyme, Staffordshire
£23,541 – £27,041 per annum
14 Oct 2021
02 Nov 2021
Job Ref
Job Type
Customer service
Contract Type
Working Pattern


Registration Officer

Salary £23,541 – £27,041 per annum

37 Hours per week

The Registration Service is part of Staffordshire County Council’s Customer Service function. The job of a registration officer can be very rewarding. It demands high standards of accuracy, an eye for detail and the willingness to work within a legal framework, and above all the ability to be sensitive and flexible to the needs of the public.

We are looking for positive individuals who have experience of working in a front facing customer focused environment. You will be required to conduct marriages, civil partnership ceremonies, naming ceremonies and vow renewals, as well as Registering Births and Deaths.

You should be enthusiastic, professional, flexible, and committed to providing excellent customer service and achieving high quality standards.

We are looking to recruit dedicated individuals in the areas below and you will be required to travel between Registration Offices and other locations in Staffordshire.

Newcastle under Lyme

This Authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.  

To apply for this post click on the ‘Apply’ button below.

By clicking on the apply button you will be redirected to Staffordshire County Councils online application website. Please note, you are only able to view the Job Description and Person Specification on the WM Jobs  board NOT via Staffordshire County Council's online application site.  

To submit your application you will need to register an account on the website (NB this is a separate login to WM Jobs). 

We collect personal information from you when you register with us to make an application. Information we collect includes name, email address and other contact details. We will use this information to communicate with you generally and to assess your application.

By clicking on the Apply button and submitting your application form, you are giving your consent to the processing of your personal data in the ways described Here

If you experience any technical issues accessing or completing the application form please contact

Closing Date: 02/11/2021
Interview Date: TBA

For more information about the role please contact: Adam Cooper - or Keir McCluskey -

Please be aware, only application forms completed online will be accepted. We will not accept CV’s or Word application forms.

Our Values

The County Council has adopted a set of values that seeks to achieve the best outcomes for its citizens, communities and employees.

Our People Strategy sets out what we all need to do to make Staffordshire County Council a great place to work, where people are supported to develop, flourish and contribute to our ambitious plans. 

Our values are at the heart of the Strategy to ensure that the focus is on what is important to the organisation and the people it serves:

  • Ambitious - We are ambitious for our communities and citizens
  • Courageous - We recognise our challenges and are prepared to make courageous decisions
  • Empowering - We empower and support our people by giving them the opportunity to do their jobs well.

Benefits for working for us….

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to a range of benefits including:



  • Generous holiday entitlement from 24 up to 33 days (plus 2 extra statutory days and bank holidays) depending on job role and length of service
  • The option to buy up to an additional 2 weeks annual leave
  • A range of flexible working options, depending on your job role, which includes agile working, flexible retirement
  • Family Friendly Policies - maternity, adoption, paternity and parental leave
  • Volunteering Scheme
  • Training and development opportunities, including coaching and mentoring
  • Access to health and wellbeing support (including Occupational Health, Physiotherapy and Counselling Services)
  • Eye care vouchers
  • Car lease scheme / cycle & car loan scheme / employee car share scheme
  • Bus and rail travel discounts



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