Administration and Finance Apprentice
Our Financial Operations Team is responsible for processing of payments, arranging charges for clients, monitoring of a budget in excess of £50M and ensuring that for 6000+ clients’ packages of care are recorded accurately on our electronic system. Our clients range from the age of 18 to over 100. These clients have social care needs and it is our team’s responsibility to ensure we have payment methods in place for these vulnerable citizens.
The Business Systems Team provide system support to the customers of Social Care and Educational IT systems. This role supports hundreds of system users for systems that are crucial in ensuring care is provided to our clients across the city.
Our Programme Delivery Team work on a range of projects to support the improvement and development of the Adult Social Care Service. These include expanding our use of Care Technology and a current proposal to develop a Coventry Dementia Hub.Our Values
It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation.
Our Values are:
What is the job role?
The Business and Continuous Improvement Team within Social Care have 2 exciting apprenticeship opportunities to support in providing a diverse range of functions to drive Social Care in continuing its transformational journey. Please see the attached documents at the bottom of the advert to a profile of one of our previous apprentices.
The Administration and Finance Apprentice roles will study towards the Level 3 Business Administrator Standard and there will be common areas of work involved across the 2 positions.
However, each of the roles will be based within a different team and as such will have a different focus:
Business Systems Team
The role in the Business Systems Team will focus on user support within our Children’s Case Management Systems such as: Assisting users in resolving system issues, configuring new options within the system such as addresses and new user accounts and developing guidance notes for new processes and system functionality.
Programme Delivery Team
The role in the Programme Delivery Team will involve providing administrative support to project and programme management including: Meeting and minute co-ordination, creation and maintenance of spreadsheets and supporting presentation of data and information.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).Who are we looking for?
We are looking for applicants that have:
- Strong numerical skills and attention to detail
- An understanding of what excellent customer service is
- Strong IT skills, including the ability to use a variety of programs for word processing, data entry, and presentation of documents
- An understanding of data protection and the importance of confidentiality
When applying for this position you will be asked to write a personal statement explaining your suitability for the post. When writing your personal statement please ensure you cover all of the bullet points listed above.
When you start your application you will be given the option to choose which of the roles (or both of them) you are interested in, please select as applicable.
Closing date is midnight on 31st October, 2021
The application and selection process for candidates is as follows:
- Stage 1 (1st November) – Candidates will be shortlisted based on the answers given.
- Stage 2 (4th November) – Pre-interview and assessment*
- Stage 3 (10th November) – Final interview.
* The pre-interview is a short session to give you further details of the apprenticeship role and to help you understand what to expect from and how to prepare for the final interview. You will also complete a short diagnostic assessment to check the level of Maths and English that you are currently working at and identify any support you may require.
Did you know that there is support available to help you with your application?
If you would like support in completing your application or have any questions about our recruitment and selection processes, help is available at The Job Shop.
We would recommend that all applicants take advantage of this service in order to maximise the chances of being shortlisted.
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'Introduction to Coventry City Council
Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!
There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and is the UK City of Culture 2021 ! We believe this will help put Coventry on the map for all the right reasons. You can feel the sense of local pride throughout the city as we build towards this momentous year. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.
We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.
As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.
Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;
- Flexible working arrangements
- Generous annual leave allowance starting at 27 days and rising to 32 days
- Pay progression through multiple increments
- Outstanding local government pension scheme
- Learning & Development with access to certified courses.
- Access to an award winning Occupational Health Team
- Vibrant employee networks