Duty Manager (Arts & Events)

Tamworth, Staffordshire
£24,491 – £27,041 per annum pro rata
14 Oct 2021
31 Oct 2021
Contract Type
Part time permanent
Working Pattern
See advert details


Operations and Leisure

Arts and Events


Duty Manager (Arts & Events)


£24,491 – £27,041 per annum pro rata

15 hours per week

on a rota basis including weekends and evenings subject to theatre programming & events

Permanent contract

With the re-opening of the Tamworth Assembly Rooms and our growing outdoor events programme, an opportunity has arisen to join the Arts and Events team at an exciting time.

The Assembly Rooms underwent a multi-million pound refurbishment before all theatres were closed down due to Covid-19. Now that our live show programme has recommenced, we are recruiting for an additional Duty Manager who will be integral to the success of Tamworth’s Arts & Events Team. Directly reporting to the Theatre Services Officer, the Duty Manager will lead the smooth and efficient running of all venue operations; and lead a front of house team. You will work rostered shifts alongside the technical, catering, and event teams to ensure a successful role out of live shows, cinema screenings, conference meetings, events and private hires. On a daily basis you will manage the theatre ensuring compliance and cleaning standards are maintained as well as line managing casual stewards, ushers and bar staff.

The Assembly Rooms comprises of an auditorium, the Claymore Lounge café, Saxon Suite, Green Room and Public Realm space, and on your shift, you will take responsibility to ensure all spaces work effectively and display a standard of professionalism.

Although based at the Assembly Rooms, this role will require you to help with outdoor events such as our annual fireworks display, drive in cinema, arts events, acting as Duty Manager as and when required. Shifts could take place in the town’s Castle, Town Hall, or Castle Grounds.

Applicants will need to be able to demonstrate excellent customer service skills, be adaptable on a daily basis and be comfortable working in a busy, fast-paced customer-facing role. You will need to be a team player, be comfortable making decisions and have previous team management experience. You will need to demonstrate experience in working front of house and managing a team in either a theatre, leisure or hospitality based venue.

So if you are ready for a challenge, love working with people and can help create exciting events, then this is the role for you. No two days are the same and the role offers the opportunity to work in the multi-million pound refurbished Tamworth Assembly Rooms, the town’s historic Castle, and the Gold Britain in Bloom winning Castle Grounds.     

The authority offers an excellent employment package with flexible working, a non-contributory health scheme, Local Government pension scheme and generous holiday entitlement. 

Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance and DBS check.

For an informal discussion about the role please contact Matt Bayliss (Theatre Services Officer) at Matthew-Bayliss@tamworth.gov.uk or on 07976862840.

For further information and to apply please visit https://recruitment.tamworth.gov.uk/.

If you have any queries about the recruitment process please contact recruitment@tamworth.gov.uk.

Closing date: 31st October 2021

Late applications and/or CVs will not be accepted.  Agencies need not apply. We welcome applications from all sectors of the community. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks required for relevant posts.

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