This is an exciting opportunity to join a dynamic friendly team which delivers practical support as an early intervention to families living in Warwickshire.  This is a highly rewarding role which requires one to one work with families.

About Us and The Role

Warwickshire Family Information Service (FIS) provides information advice and guidance on a wide range of subjects to families and professionals working with families in Warwickshire.

The role of FIS differs across the country; in Warwickshire we work very closely with professionals both within and outside the council to ensure families receive the information and support they need at the earliest possible opportunity to prevent escalation of need.  This includes ensuring digital information is accurate and up to date via webpages and social media, managing a confidential helpline service and providing face to face support for families in their own homes.

We are looking for professional people with a good knowledge of the information and support needs, and services that provide these needs for families living in Warwickshire.  Due to the nature of the role you will need to be flexible and adaptable with the ability to think on your feet. 

Whilst working as part of team, you will be expected to manage your own time and travel effectively across Warwickshire to deliver the service.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

For further information please see the Job Description and Person Specification.

Additional Information

This organisation is committed to safeguarding and promoting the welfare of children and young people and adults and expects all staff and volunteers to share this commitment.

For further information about this role please contact Jo Rolls joannerolls@warwickshire.gov.uk

Closing Date: Thursday 11^th November 2021

Interview Date: 19^th November 2021

Our method of application is online, please note, CV’s should not be submitted unless asked to do so.

 
If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on hrandpayroll@warwickshire.gov.uk including your contact details and any relevant screenshots.
 
You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.

As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the minimum criteria for the post. By ‘minimum criteria’ we mean that you must provide us with evidence in your application form which demonstrates that you generally meet the level of competence required for each competence, as well as meeting any of the qualifications, skills or experience defined as essential in the person specification. 

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk  and we will make every effort to meet your specific requirements. 

Warwickshire County Council (WCC) is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. Therefore, we particularly encourage applications from global ethnic majorities (GEM), individuals with disabilities and men, who are currently under-represented within WCC within this service area. WCC has a number of staff network groups which provide peer support and safe spaces for employees who hold these and other identities. See more.