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Assistant Technician -Schools Traded Service - Ref: RT11921

Employer
Walsall Council
Location
Walsall, West Midlands
Salary
G3: £18,933 to 19,698 per annum (pro rata to hours worked - term time only)
Closing date
7 Nov 2021
Reference
RT11921

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Sector
Local Councils
Job Type
Information technology
Contract Type
Fixed Term Contract
Working Pattern
Term time
Hours
Full-Time

Job Details

Assistant Technician -Schools Traded Service - Ref: RT11921
G3: £18,933 to 19,698 per annum (pro rata to hours worked - term time only)

Contract: Fixed Term for 12 months, Term time.
Hours: 37 per week covering shift patterns between 0830 am and 1700 pm

An excellent role for someone starting their IT Career.

For the right candidate with the drive to learn, we offer plenty of opportunities to immerse themselves and experience varied, modern technologies in Networks, IT Security, Virtual Servers and more, supporting numerous Cloud and Premises based clients. Every day will have different challenges.

We need an additional team member to help deliver our desktop, server, cloud and network support services to schools across the Walsall region.

Do you have excellent customer service, problem solving and personal communication skills?

Can you ask the right questions to resolve end user ICT problems quickly and successfully?

Take this opportunity to join our busy and committed Team, learning in the field and supported by an experienced group of engineers.

The ICT Traded Service Team are part of the Customer Services team providing IT support to Schools throughout the borough which requires them to visit school sites to repair equipment, install software and troubleshoot any issues within a regular visit slot.

The ICT Traded Service Team take front line calls during peak periods but also they are responsible for more complex and time consuming incidents.   The ICT Traded Service Team are responsible for resolving technical incidents and for escalating or passing incidents to other teams within ICT Traded Service Team, Corporate ICT or third party external suppliers.

The ICT Traded Service Team also provides advice and guidance to schools about investing in new technology and can facilitate purchases on behalf of schools.

Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children and young people.  

Applicants must hold a Full UK Driving licence.

View Job Description and Employee Specification

View Information for Applicants

Interviews will be held on w/c 15th November 2021

Closing date:  Sunday 7th November 2021

Company

Walsall Council

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.

We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.

View Walsall Council vacancies

Applying for Jobs with Walsall Council

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Living in Walsall

FROZENPart of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

 

Find out more about Living in Walsall.

Walsall Council is committed to Safer Recruitment.

MinerTo achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.  

 

 

 

Social Work Matters - Children's Social Worker Recruitment

Some of our children require a special kind of support: yours.  Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker. 

Armed Forces Covenant

We are proud to support the Armed Forces Covenant. Walsall Council will guarantee an interview for any candidate who has formerly served in the Armed Forces and who meets the essential criteria for the job.

 

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Company info
Website
Telephone
01922 650000
Location
Civic Centre
Darwall Street
Walsall
West Midlands
WS1 1TP
United Kingdom

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