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Travel Unit Officer

Employer
City of Wolverhampton Council
Location
Wolverhampton
Salary
£20,092 - £21,748
Closing date
10 Nov 2021
Reference
WLV000003825

Job Details

We are looking to appoint an ambitious and highly motivated individual, seeking an opportunity to work in our highly successful Travel Unit at the City of Wolverhampton Council. The Travel Unit integrates the transport delivery of Adult Social Care, Special Education Needs and Disability (SEND) and Passenger Transport, which provides a vital service to transport vulnerable children and adults with SEND needs across the City of Wolverhampton.

We are seeking a dynamic and proactive individual, looking to be immersed in a new challenge by working within a large team who provide a statutory, frontline service to the people of Wolverhampton.

Key responsibilities will include:

  • Ensuring that the operation of internal and contracted Education (SEND) travel services in the city are operated efficiently and in accordance with policy.
  • Being responsible for ensuring all day to day operational issues which arise in the area with contractors, carers, parents, schools, colleges and cross departmental / service colleagues particularly those within the Education (SEND) areas highlighted to their appropriate line manage
  • Contributing fully to the safe and legal operation of the Unit
  • Supporting the Travel Unit Co Ordinator and the Travel Unit Operational Support Lead in processes relating to Management of Attendance and Performance Management policies.
  • Analysing and performance managing vital data collected by the Travel Unit.
  • develop and maintain good, professional relationships with contractors via various forms of communication
  • Assisting Travel Unit Supervisors in ensuring, arrangements for travel requirements are in place. This includes arranging Travel Assistant cover
  • Being proficient in raising official orders, sundry debtor invoices, checking invoices against orders, clearing and coding for payment within set time limits, investigating statements, journal transfers, dealing with queries and maintaining appropriate records
  • Maintaining sensitivity and considering the complex needs of each individual case.

 

The ideal candidate will need to be educated to NVQ 2 level in a transport, administrative or appropriate discipline, or have extended experience in a transport or administrative related field. 

We will notify you of the outcome of your application as soon as possible after the closing date.

For more information please contact Beth Cooper, (Travel Unit Manager) on 01902 552517 or email Beth.Cooper@wolverhampton.gov.uk

City of Wolverhampton Council are committed to representing Wolverhampton’s diverse community and therefore strongly encourage applications from all applicants meeting the essential criteria. The council operates a guaranteed interview policy for disabled candidates, those who have previously been in our care and are under the age of 25 and veterans who have served in the military, where it is evidenced that the essential criteria of the post are met.

Our application system is anonymous, this means recruitment interview panel members will not receive details of your name or date of birth unless you are invited to attend an interview. We are not able to hide personal information from any attachments that you upload so we request that you remove your name, date of birth and any personal information from any supporting documentation. The shortlisting panel will receive your candidate pack in full (including any attachments) showing your candidate number. If you are invited to attend an interview, panel members will be provided with your name.

Supporting documents
TRAVEL UNIT OFFICER JD AND PS.pdf

Company

Bingley Hub

From Monday 11th December 2023 an exciting change is happening for us as an organisation - we are implementing a new system which will improve your candidate experience! To access your candidate portal for our new system, head to https://wolverhampton.wm-jobs.co.uk/members/.

If you already have an application in progress with us before the new year, don’t worry, this will continue as it normally would and there will be no impact on your application or the process. More information on our new and improved system can be found on the WMJobs help pages

City of Wolverhampton

There’s never been a better time to join the award winning City of Wolverhampton Council to further your career. We are a progressive and future facing organisation, and passionate about making our city better for all who live, work and travel here.

We are an ambitious organisation focused on delivering the best services for people in Wolverhampton; working for us gives you the opportunity to make a difference to their lives.

Our continual drive for improvement led to us winning APSE Overall Council of the Year Service Delivery Award, also achieving Annual Service Award Finalists for our services in Waste and Recycling; Public Protection; Best Housing Regeneration and Homelessness multi-agency work, showing that the City of Wolverhampton Council is truly an organisation striving for daily excellence in all we do.

Equal Opportunities

The City of Wolverhampton Council employs over 5,000 people in more than 600 different trades and professions. We are committed to representing Wolverhampton’s diverse community and therefore strongly encourage applications from all applicants meeting the essential criteria.  The council operate a guaranteed interview policy for veterans who have served in the military, those who have previously been under our care and are under the age of 25 and disabled candidates, where it is evidenced that the essential criteria of the post is met.

A Great City to Live and Work

The city has seen rapid developments with major projects like the i54, Way Youth Zone and i10 and more exciting developments are planned for the westside of the city. The leisure-led mixed user scheme includes a multi-screen cinema, restaurants, bars, hotel, multi-storey car park and apartments, all accessible by foot from our city centre.

We benefit from being in a prime location, with excellent transport links at the heart of the UK’s high speed rail and motorway networks, making us an employer of choice for people across the West Midlands.

Wolverhampton is rated as one of the top cities in the UK for families. Almost 90 per cent of the city’s primary and secondary schools are rated as ‘good’ or ‘outstanding’ by Ofsted. The City also offers a wide range of family friendly facilities with stunning parks and green spaces and top entertainment attractions such as Wolverhampton Art Gallery, the Civic and Wulfrun Halls and the Grand Theatre all of which attract top acts such as Jimmy Carr, Gary Barlow, World Darts Competition, upcoming bands and West End productions.

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Why Work for City of Wolverhampton Council?

We invest heavily in skills and training for our employees; you will develop and grow with us through your time, benefiting from regular professional development conversations, and varied training opportunities.

We offer a wide range of benefits including competitive salaries that progress within different grades for the variety of jobs on offer. The majority of our positions offer a generous annual leave entitlement of 25 days - this increases with length of service. There is also an added option to buy up to 10 days additional leave in each leave year. New entrants also benefit from 8 days bank holiday entitlement (basic leave entitlement of 33 days).

The council offers an excellent Local Government Pension Scheme (LGPS) with employee and employer contributions based on salary grades and other benefits including:

  • Index linked pension
  • Option to convert your pension for tax-free cash when you retire
  • Retirement on the grounds of ill-health at any age.

The council also offers a wide range of flexible working options to fit in around your commitments including:

  • Flexi-time
  • Reduced hours working
  • Job share
  • Homeworking
  • Term time only

Other rewards

  • Discounted city parking at a number of sites with reduced charges for blue badge holders
  • Annual Travel Card Scheme
  • Salary Sacrifice scheme for cars - with a wide range of ‘green’ vehicles, cycles and associated equipment, personal IT equipment and smartphones
  • Retail, leisure, legal and ethical savings and loans through our competitive rewards portal

City of Wolverhampton Banner

 

Company info
Website
Telephone
01902 552345
Location
City of Wolverhampton Council
Civic Centre
St. Peter's Square
Wolverhampton
West Midlands
WV1 1HE
United Kingdom

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