Adult Social Care Financial Case Management Officer

Scale 5 £22,021 to £23,836 per annum 

37 hours per week

Permanent

Telford & Wrekin Council are looking to recruit 2 permanent full time Financial case management officers to join our busy team within Adult Social Care and help shape the future of our service. We are an agile organisation that embraces innovation to address the changing public sector environment, and puts improving the quality of life of all local people at the heart of everything we do. We are looking for ambitious individuals to join the Financial case management team. Is this the right opportunity for you to change your career? Do you thrive in a challenging environment? Can you make a difference for our customers and your team? If you think you are a good all-rounder then this role could be for you.

We are seeking 2 permanent Financial case management officers to undertake a role in our Social care finance team. You will be part of a team within Adult Social care responsible for providing a financial assessment service ensuring that service users are making the correct contributions towards the cost of their care, and provide an advice and information service regarding maximisation of benefits to ensure service users are receiving all their benefit entitlements. Full training and ongoing coaching/mentoring will be given. We are looking for individuals who are committed to delivering a quality service to the Telford & Wrekin customers. Hybrid working (part office based/part working from home) will be considered for the right applicants.

Please see the job description for information on key requirements.

Whilst previous experience is not essential, you will require a sound knowledge of education, excellent communication and customer service skills, and a pro-active approach to all areas of work with a keen eye for accuracy.

Please see the job description for further information on skills and experience.

Please note employees who are at risk will be considered first for this position. Only if an appointment is not made will other candidates be considered.

We are committed to equality and diversity.

Posts working with children or vulnerable groups will be subject to an appropriate criminal records check.

Sorry but CVs will not be accepted.

For more information about working for Telford & Wrekin Adult Social Care, please view our recruitment page: https://www.telford.gov.uk/ascr

Please contact Sarah Johnson on 382461. If you have any queries.

Supporting documents
Job Description