Service Development & Engagement Manager

Worcester, Worcestershire
£43,144 - £46,527
04 Nov 2021
28 Nov 2021
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Job Type
Contract Type
Full time permanent
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Job Title: Service Development & Engagement Manager
Salary:    £43,144 - £46,527
Full-Time: 35 hours
Location: The Hive

The Role:

We are looking for an enthusiastic, motivated and positive individual with a strong customer-focus to plan and lead the development of a comprehensive, innovative and integrated library and cultural service offer across Worcestershire libraries, including The Hive.

The successful postholder will ensure that The Hive is a centre for service development and innovation across Worcestershire and showcases the benefits of the unique partnership between Worcestershire County Council and University of Worcester.

They will build relationships with internal and external partners with a view to co-developing services that meet the shared, strategic priorities of the University and Council and take a lead on partner-based funding bids to support the development of an extensive, varied and sustainable library service offer for Worcestershire residents and students.

If you have substantial experience of working in partnership to deliver innovative services and successful outcomes, of leading & managing multi-disciplinary teams, of influencing and managing change and building positive service reputation we would love to hear from you.


In return, you can look forward to:

• 25 days’ annual leave, plus bank holidays
• 35-hour working week, with flexible working, including remote working opportunities
• Local Goverment Pension Scheme

Disability Confident:

We are inclusive – this is really important to us and we are proud to be a Disability Confident Employer.

Disability Confident is helping us recruit and retain great people to meet our workforce needs. 

If you have a disability and require reasonable adjustments, please let us know.


Please find the Job Description and Person Specification attached.

Please write your submission with consideration for the essential and desirable criteria on the Person Specification. This should include examples why you should be considered; the experience, skills and knowledge that you would bring to the post.

Application Closing Date: Sunday 28th November 2021
Anticipated Interview Date: Wednesday 8th December 2021

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