Pensions Assistant Apprentice

05 Nov 2021
25 Nov 2021
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Level 3 Pension Assistant Apprentice
Fixed term contract for 21 months
Salary: £17,620 (per-annum)
Hours: 37 Hours per week

The City of Wolverhampton Council is looking for an Apprentice to promote and support the work and services of the West Midland Pension Fund.

The role of Pensions Assistant Apprentice will be assisting with the provision of a comprehensive, efficient, effective and responsive front-line service to Employers, pensioners and other members of the Fund via telephone, face to face, e-mail or other media, ensuring excellent customer service in every interaction.

Ideally you will have excellent customer service, organisational skills and be confident and clear in both written and verbal communication skills.

The successful candidate will receive on the job training and will complete a Level 3 Workplace pensions (administrator or consultant) apprenticeship.

Please note: if you already have previous Level 3 qualifications in Financial Services or Pensions, please contact the Organisational Development Team on the email below to check you are eligible to apply.

You will be supported by experienced staff who can assist you with your work and study to give you the experience to apply for other roles within the council. You will also be trained to use various IT systems that support the efficient delivery of our services. Please note: Interviews will be conducted remotely using Microsoft Teams to comply with social distancing guidelines.

If you would like to discuss this further or require more information about the role then please Email: or

Supporting documents
Level 3 Pension Assistant Apprentice Role Profile (002).pdf

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