ASB Assistant

1 day left

Harbour Buildings, Waterfront West, Brierley Hill, West Midlands, DY5 1LN
£20,092.00 to £21,749.00 per annum
09 Nov 2021
30 Nov 2021
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Following a restructure and realignment of the Anti Social Behaviour and Housing Fraud services, the opportunity has become available for an Anti Social Behaviour Assistant to join the Anti Social Behaviour team.

Hours:  37 per week

Salary:  Grade 5 £20,092.00 to £21,749.00 per annum

We are seeking an Anti Social Behaviour Assistant to play an integral role in the delivery of the Council’s response to Anti Social Behaviour.  The ASB Team is tasked with improving customer outcomes and satisfaction with the response we provide to investigating reports of ASB and statutory noise nuisance across all tenures in the Borough.

You will be a good team player and expected to adopt a flexible approach to work to provide support to ASB Officers in the delivery of a professional and proactive service.  You will act on the front line of the ASB service, including dealing with enquiries and providing the initial response to reports of ASB and therefore the ability to work under pressure and have excellent customer service skills is crucial for this role. You will also work closely with the Assistant Team Managers in the initial assessment and allocation of cases as well as assisting in providing administrative support to the ASB team.

For further information or an informal discussion please contact Adam Reeve, Assistant Team Manager on 01384 818344 or via email

NB:  We reserve the right to close vacancies prior to the advertised date if a large number of applications are received.

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