Business Support Team Lead

Expiring today

Warwick, Warwickshire
£27,041 - £29,577 per annum (pro-rata)
15 Nov 2021
29 Nov 2021
Job Ref
Job Type
Customer service
Contract Type
Working Pattern

About Us

There is an opportunity to work in Business Support providing support to the Special Educational Needs Disability Assessment and Review Service (Sendar) and the Educational Psychologists Service. This delivery area has responsibility for supporting the needs of children and young people from 0 to 25 years old who have special educational needs and/or disabilities.

The purpose of the team is to coordinate and provide comprehensive and professional administrative and operational support for teams across the SEND service. Officers work with schools, parents, and other professional services to deliver a high standard of work under pressure throughout the year.

About the Role

The work is interesting, varied and can be challenging at times, although very rewarding. The successful candidate will need excellent interpersonal skills and the ability to motivate staff.

As a Business Support Team Lead you will have overall responsibility for the team delivering administrative support for both services. You will make sure officers fulfil their duties in a professional and timely fashion. You will work closely with the Education Services Hub Manager to continually review and improve the service where needed. You will work closely with other team leads in Education Services to offer support when needed.

The role will suit someone who is adaptable, proactive, and keen to make a difference. The successful candidate will have opportunity to get involved in change, promote the service, and deliver improvements for service users. The Team Lead post is a generic role across Business Support.

Knowledge of Synergy used by Education Services would be ideal, and an understanding of the Special Educational Needs Code of practice would be desirable.

For the full Job Description and Person Specification please click the link here.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public. 


Additional Information

For further information about the role please contact Chloe Millage Email:


Closing Date: Monday, 29th November 2021


Interview Date: Friday, 10th December 2021

To apply for this vacancy please click on the 'Apply' button.
Our method of application is online, please note, CV’s should not been submitted unless asked to do so. 

If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on including your contact details and any relevant screenshots.

You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.   

As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the minimum criteria for the post. By ‘minimum criteria’ we mean that you must provide us with evidence in your application form which demonstrates that you generally meet the level of competence required for each competence, as well as meeting any of the qualifications, skills or experience defined as essential in the person specification.   

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact  and we will make every effort to meet your specific requirements.  


Warwickshire County Council (WCC) is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. Therefore, we strongly encourage applications from members of underrepresented groups. WCC has a number of staff network groups which provide peer support and safe spaces for employees who hold these and other identities. See more.

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