Desktop Engineer

Location
Herefordshire
Salary
£22,401 - £28,143 per Annum
Posted
15 Nov 2021
Closes
26 Nov 2021
Job Ref
J5623
Contract Type
Full time permanent
Working Pattern
See advert details
Hours
Full-Time

Desktop Engineer
Contract: Full Time / Perm
Location: Hereford
Hours: 37 hours
Salary: £22,401 - £28,143
Closing: 26/11/2021

An exciting opportunity has arisen to join the Hoople Desktop Support team, supporting a wide range of public sector and private sector customers including Herefordshire Council and Wye Valley NHS Trust.

You will work in a large Desktop support team resolving customer ICT queries and issues in relation to desktop hardware/peripherals and software both remotely and on site across 100+ sites primarily throughout Herefordshire. You will have demonstrable desktop support skills, be focused on customer delivery, and be experienced in working to SLAs. You will be able to support projects(e.g. Hardware & Software deployments) and have the ability to travel to customer sites.

This full time role is specifically looking for a flexible approach to working hours and will include rota based shift working until 20:00(weekdays) and rota based shift work out of hours/weekend/Bank Holiday work.

We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.

The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
• Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
• Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant; and
• Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.

Benefits with Herefordshire Council
• Holidays: 25 days per year plus 2 days unpaid at Christmas (pro rata for part time)
• Pension: LGS pension scheme
• Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
• We also offer an employee assistance programme that means you will have access to confidential support and advice if you ever need it.
Please refer to the Job Description and Person Specification for more details of this role.

To apply, please submit your CV along with a supporting statement, referring to the job description and person specification, detailing how you meet the specific requirements of the role.

Please note that only shortlisted candidates will be contacted. If you would like to obtain details regarding feedback on your application please contact Hoople Resourcing at: enquiries@hoopleresourcing.co.uk

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