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Deputy Registrar

Employer
Birmingham City Council
Location
Birmingham Register Office Holliday Street Birmingham B1 1TJ
Salary
£20,903 - £27, 041
Closing date
9 Dec 2021
Reference
BCC002584

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Sector
Local Councils
Job Type
Coroners / Registrars
Contract Type
Permanent
Working Pattern
Standard
Hours
Full-Time

Job Details

This is an interesting opportunity to work in the largest Register Office in the country. 

Come and join us working in our busy office registering Births, Deaths Marriages and Civil Partnerships.

The role requires you to be personally involved with customers in both a professional and sensitive manner at life defining and emotional moments in their lives.  You will have had previous experience of working in a busy frontline customer care environment, be flexible and able to work under extreme pressure. You must be a motivated individual who understands the demands of working in this environment and the sensitive and confidential nature of the service. Excellent organisational and communications skills along with meticulous attention to detail are required. You must be able to work productively as part of a team and have a positive outlook and be responsive to customer needs as well as the needs of the Registration Service.

Working a 5 from 7 day working pattern at Birmingham Register Office you will deal with the registrations of Births, Death, Stillbirths, Marriages and Civil Partnerships. The role requires you to be personally involved with customers in both a professional and sensitive manner at life defining and emotional moments in their lives.

Professional approach
Flexible work approach
Able to work well under pressure in order to meet deadlines
Motivated and able to work on own with minimal supervision
Has a good understanding of the sensitive and confidential nature of the service.
Meticulous attention to detail
Able to work productively as part of a team.
Clear and neat handwriting

Previous experience of working in a busy front line area of service delivery
Previous experience of working in a sensitive customer care environment
Good IT skills
Excellent organisational and communication skills

For informal queries, please contact:

Jayne Powell
Additional Superindent Registrar
Phone number 0121 675 1002
Email Address jayne.e.powell@birmingham.gov.uk

Ref: BCC002584

We welcome applications from people with caring responsibilities and flexible working options will be considered.

“Right to work in the UK documentation will be fully checked for all applicants.  All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead.”

Supporting documents
Job Description
Person Spec

Company

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact bccHR@birmingham.gov.uk. When you have completed your application form this can be returned to bccHR@birmingham.gov.uk or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at: www.livingwage.org.uk.

Living wage   small disability confident logo

Company info
Website
Telephone
0121 675 7070
Location
Birmingham City Council
Birmingham
West Midlands
B2 2XU
United Kingdom

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