Birmingham City Council

Deputy Registrar

5 days left

Location
Birmingham Register Office Holliday Street Birmingham B1 1TJ
Salary
£20,903 - £27, 041
Posted
16 Nov 2021
Closes
09 Dec 2021
Job Ref
BCC002584
Contract Type
Permanent
Working Pattern
Standard
Hours
Full-Time

This is an interesting opportunity to work in the largest Register Office in the country. 

Come and join us working in our busy office registering Births, Deaths Marriages and Civil Partnerships.

The role requires you to be personally involved with customers in both a professional and sensitive manner at life defining and emotional moments in their lives.  You will have had previous experience of working in a busy frontline customer care environment, be flexible and able to work under extreme pressure. You must be a motivated individual who understands the demands of working in this environment and the sensitive and confidential nature of the service. Excellent organisational and communications skills along with meticulous attention to detail are required. You must be able to work productively as part of a team and have a positive outlook and be responsive to customer needs as well as the needs of the Registration Service.

Working a 5 from 7 day working pattern at Birmingham Register Office you will deal with the registrations of Births, Death, Stillbirths, Marriages and Civil Partnerships. The role requires you to be personally involved with customers in both a professional and sensitive manner at life defining and emotional moments in their lives.

Professional approach
Flexible work approach
Able to work well under pressure in order to meet deadlines
Motivated and able to work on own with minimal supervision
Has a good understanding of the sensitive and confidential nature of the service.
Meticulous attention to detail
Able to work productively as part of a team.
Clear and neat handwriting

Previous experience of working in a busy front line area of service delivery
Previous experience of working in a sensitive customer care environment
Good IT skills
Excellent organisational and communication skills

For informal queries, please contact:

Jayne Powell
Additional Superindent Registrar
Phone number 0121 675 1002
Email Address jayne.e.powell@birmingham.gov.uk

Ref: BCC002584

We welcome applications from people with caring responsibilities and flexible working options will be considered.

“Right to work in the UK documentation will be fully checked for all applicants.  All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead.”

Supporting documents
Job Description
Person Spec