Education Health & Care Plan Officers (Complex Cases & Disagreement Resolution)

Council House
17 Nov 2021
08 Dec 2021
Job Ref
Contract Type
Full time permanent
Working Pattern

1 x EHCP Officer – Complex Cases

1 x EHCP Officer – Disagreement Resolution

£33,782 - £36,922 per annum

The salary for this post is dependent on experience. Candidates who are able to demonstrate strong experience of working with complex cases and complaints may be appointed at a higher starting salary within the band.

In Solihull we are committed to improving the lives of Children and Young People with SEND. It is an exciting time on our improvement journey and we are looking for people with a real passion and enthusiasm to help shape the future of our EHCP Service.

Are you an experienced EHCP Officer looking to take the next step in your career in a fast paced role?

Due to an increased number of SEND referrals within the Solihull borough, we looking for experienced EHCP coordinators to join our growing team. Our two new posts within our EHCP Service will be managing complex cases and disagreement resolution, and would suit SEND professionals with a solid understanding of the SEN Code of Practice.

As EHCP Officers (Complex Cases or Disagreement Resolution) you will:

  • Work as part of a small team, requesting and collating information from a number of partner services in line with the local authority’s legal duties and working processes.
  • Manage a caseload of children and young people with Educational Health Care Plans supporting parents, young people and schools and look for creative ways to solve problems or blocks in cases
  • Engage with parents, young people and schools, ensuring that they are supported, and that their EHCP journey is underpinned by co-production principles.

You will have:

  • A relevant professional qualification (Teaching, Psychology, Child Care, Social Work) or considerable experience of employment in an educational setting, EHCP Coordinator role or another role relating to the statutory SEND framework.
  • Experience and knowledge that enables you to take accurate, reasoned and justified decisions under pressure in line with the local authority’s legal duties and obligations and in the best interest of the children and young people.
  • Experience of managing complex cases, disagreement resolution and/or complaints.

You will also need:

  • Detailed Knowledge and experience of working to the Special Educational Needs (SEN) Code of Practice and Statutory SEN processes.
  • Experience of undertaking assessments, support planning and review in a child-centered approach.
  • Strong analytical and evaluative skills required to write EHC Plans 

This is an incredibly rewarding role which will test your ability to manage multiple workflows, prioritise and communicate effectively with a range of stakeholders. You will be at the centre of facilitating positive outcomes for a group of highly vulnerable children and young people.

To benefit from the support of the wider EHCP Service, these roles are currently based in our collaborative open plan office space 4 days a week from Monday to Thursday, working from home on a Friday. The office is based in Central Solihull within walking distance of our shops and local amenities.

We provide a comprehensive training and development programme with a number of opportunities including supporting the SEND Caseworker Award.

We also offer:

  • Flexible working, including flexi leave up to 24 days per year
  • Generous annual leave entitlements with opportunity to buy up to 10 days additional leave per year
  • Access to our Employee Assistance Programme – a 24 hour independent, free and confidential advice and support service
  • Family and carer friendly policies
  • Access to the Local Government Pension Scheme
  • Employee benefits including subsidised travel passes, Cycle 2 Work Scheme and staff discounts

For further information or an informal discussion regarding this role, please contact; Amanda Hana (StART Manager) on; 07341049240.  Internal candidates interested in this role on a secondment basis should seek permission from their line manager before submitting an application. Previous applicants need not apply.

Interview date TBC (Mid December)

Due to COVID-19 restrictions, our interview process is kept under constant review and alternatives to face to face interviews such as video conferencing / virtual interviews may be required. The interview process for this role will be confirmed upon shortlisting based on the guidance at that time and shortlisted candidates will be informed and advised accordingly.

Please note we do not accept CVs.

This post will require a Disclosure and Barring check for regulated activity with children and adults.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

This post if covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Supporting documents
Job Description & Person Specification

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