Service Development Officer

1 day left

Coventry, 4th Floor Broadgate House
£22183 - £27741
18 Nov 2021
01 Dec 2021
Job Ref
Resourcing Team
Job Type
Social care
Contract Type
Working Pattern

Children’s Services is a service area within Coventry City Council that supports children and families across the city. 

The vision and commitment of Children’s Services ensures that a high quality and child centred service is provided, ensuring the right help at the right time and engaging with partners.  

Children’s Services is committed to outcome-driven and impactful interventions and measures success by the outcome for children and families.  

The service reflects and responds to the changing needs of Coventry and its population and understands the need for a reflective and flexible service with a strong Early Help offer to provide early and targeted intervention so that families can access the support they need from a variety of partners and agencies.  

A successful recruitment and retention strategy has resulted in a committed and stable workforce who are dedicated to delivering excellent services to children and young people in Coventry.  

It is a great time to join our diverse workforce within Children’s Services, with great opportunities to develop your learning, ongoing training to improve practice, a clear way to progress through our progression pathway, and an engaging team that recognises success and values staff.  

Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 


Our Values are:

What is the job role?

The Service Development Officer's role is to support and coordinate the delivery of Lifelong Links (LL) and Family Group Conference (FGC)  Services.

Main duty and responsibilities will involve:

  • Use a range of data and information sources and systems undertaking the mapping of activity and produce forecasts to inform service planning.
  • To establish and maintain documentation /information to assist FGC and LL coordinators and Management Team to monitor quality of service, liaising with responsible staff to ensure deadlines are met and alert the managers to any issues of potential concern.
  • Organise and minute meetings, i.e. monthly FGC & LL Team Meetings, meetings of implementation group for LL and any other key meetings as directed.
  • Monitor and track referrals into both LL & FGC Services. 

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

To be successful in this role you will need the following skills, knowledge and experience:

  • Educated to Degree level or equivalent qualifications and/or substantial work experience.
  • Knowledge of the agenda for children and families.
  • Understanding of the City Council's Equal Opportunities Policy and a commitment to the Departments' core values.
  • How to use information from a variety of sources for analytical and comparative purposes to measure performance.
  • Ability to analyse financial and numerical data , provide an account of impact of decisions on finance and advice on financial implications of decisions.
  • Ability to take personal initiative and respond independently to unexpected problems and work on own initiative.
  • Ability to utilise IT software to assist in monitoring and evaluation of services using all available information.
  • Experience in producing a range of high quality reports and documents.
  • Experience in creation and use of spreadsheets, word processing, and presentation packages database and spreadsheet packages.
  • Experience of presenting information to a variety of stakeholders.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date:  10 December 2021

Introduction to Coventry City Council

Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!

There's a huge buzz about the city - Coventry ranks as the 8th best city to live, work and do business in the UK, and is the UK City of Culture 2021 ! We believe this will help put Coventry on the map for all the right reasons. You can feel the sense of local pride throughout the city as we build towards this momentous year. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.

We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.

As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.

Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;

  • Flexible working arrangements
  • Generous annual leave allowance starting at 27 days and rising to 32 days
  • Pay progression through multiple increments
  • Outstanding local government pension scheme
  • Learning & Development with access to certified courses.
  • Access to an award winning Occupational Health Team
  • Vibrant employee networks 

Similar jobs

More searches like this

Similar jobs