Title: Urgent Care Coordinator
Adults & Communities Care Act Assessment Team (CAAsT)
Contract: Fixed Term ( 2 Years)
Location: Hereford
Hours: 37.00
Salary: HC07 £25,481 to £29,577
Closing Date: 28/11/2021
Interview Date: tbc

Herefordshire Council Adults & Communities are currently creating a new team, the focus of which is carrying out short term assessment & support planning with service users throughout Herefordshire who have recently left hospital and require ongoing services. This is an exciting opportunity to join our new team and we are looking for full-time, enthusiastic staff who enjoy fast paced work to set timescales and are keen to support service users and make a success of the new team.

The key focus of this post is to coordinate the Council’s Urgent Care Service to ensure there are minimal delays in the discharging of patients from hospital and those adults within the Urgent Care Pathway.

You will have good communication, IT and organisational skills and be able to track the flow through the service, highlighting delays and working collaboratively with both internal and external service providers and partners to solve the reasons for the delay. This will ensure discharges are timely and efficient, meaning an improvement in health outcomes for patients.

The successful post holder will also be responsible for the collection, collation and analysis of data from multiple sources in order to measure and provide insight into Herefordshire’s performance.

This will involve managing different demands within tight timescales. It is fast paced work and you will need to meet deadlines on a daily basis.

You will receive regular supervision and work in a supportive environment with other social care staff.

The ability to travel is essential to the post.

Please refer to the Job Description and Person Specification for more details of this role. To apply, please submit your expression of interest.

If you would like to discuss this job in more detail, please contact Kathryn Pell, Interim Service Manager on 07792881226

Please note that only shortlisted candidates will be contacted. Due to social distancing and infection controls currently in place we will contact you to discuss interview arrangements. If you would like to obtain details regarding feedback on your application please contact Hoople Resourcing at: enquiries@hoopleresourcing.co.uk



We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.

The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
• Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
• Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant; and
• Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.

Benefits with Herefordshire Council
Holidays: 25 days per year plus 2 days unpaid at Christmas (pro rata for part time)
Pension: LGS pension scheme
Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
We also offer an employee assistance programme that means you will have access to confidential support and advice if you ever need it.

Please refer to the Job Description and Person Specification for more details of this role.

To apply, please submit your CV along with a supporting statement, referring to the job description and person specification, detailing how you meet the specific requirements of the role.

Please note that only shortlisted candidates will be contacted. If you would like to obtain details regarding feedback on your application please contact Hoople Resourcing at: enquiries@hoopleresourcing.co.uk