Electoral Services Assistant

Guildhall, High Street, Worcester WR1 2EY
£20,678 - £22,832 per annum (pro rata)
23 Nov 2021
05 Dec 2021
Job Ref
Contract Type
Part time permanent
Working Pattern
Part Time

Worcester is a great place to work. We have a thriving city centre, a great wealth of history and a fantastic environment, making it somewhere to be proud of.

Everyone associated with Worcester City Council is proud of Worcester’s offer of a high quality of life, varied heritage, award winning parks and our contribution to the development of modern local government.

It is a fantastic place to work and you will find us to be an organisation that is challenging yet caring; with our leadership adventurous in its pursuit of excellence.

At Worcester City Council, we have a work-family culture and we are proud to support and value the combination of employees’ work and family lives.

We have a clear vision to achieve excellence in everything we do and to achieve excellence in everyone we employ, meaning we are looking for an excellent candidate to come and join our work family!

We are looking for an engaging team player who has a keen eye for detail and the drive to provide an excellent customer service to the residents of Worcester. The role would be ideal for a skilled administrator with an interest in the democratic process and local government.

You will support the Electoral Services Team across all aspects of the service, including resolving customer enquiries, maintaining the electoral register and the organisation and delivery of all elections and referenda in Worcester.

  • Educated to A-level or equivalent standard
  • 3 GCSEs Grade A-C or equivalent including Maths and English
  • Experience using specialist database software
  • Good written and oral communication skills and commitment to providing an excellent customer service.
  • Excellent organisational and administrative skills.
  • Ability to manage own workload and operate with minimal supervision.
  • Ability to work to a high level of accuracy and with particular attention to detail.
  • Proficient IT user with good Microsoft Office skills and aptitude to learn new software packages.
  • Good problem-solving skills.
  • Resilient and able to deal with competing priorities, deadlines & interruptions whilst maintaining a high-level of accuracy.
  • Strong integrity and ensuring confidentiality for the service.
  • Work well in a small team with a “can do” attitude.

Electoral Services team members are occasionally required to work outside the normal business hours. This will include evening working and extended working days at times of high workload, specifically leading up to an election.

The role is 15 hours per week.  Working days and times to be agreed upon appointment and requires flexibility depending on business need.  Core hours are 9am until 5pm, Monday to Friday.


Contact:       Ellen Meachen on 01905 722006 or ellen.meachen@worcester.gov.uk

Closing date:          5th December 2021

Interview date:      14-15thth December 2021

Supporting documents
Role profile
Person spec
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