About our Organisation

Murray Hall Community Trust is a rooted anchor charity operating across the West Midlands, using a community development approach, we promote health and wellbeing, enabling and supporting people in need to overcome the challenges of inequality. We advocate, facilitate empowerment, pioneer new solutions and delivering innovative services for stronger communities.

The day-to-day duties

To deal with day-to-day general telephone and personal enquiries ensuring clients and members of the public receive a polite, prompt and professional service. The successful candidate will use a comprehensive database to enter all client information and service intervention details and to produce reports using Microsoft Excel, Access and other database systems, including Outcome Star software. Other duties will include typing letters, reports and general documents using Microsoft Word, including minutes of meetings when and where required. The Administrator will assist the Health and Social Care Manager and wider Community Offer team in tasks such as booking meetings, preparing and collation of monitoring information required by the Service funder and will assist in the purchasing of goods/services completing appropriate forms and maintaining a PO record, including checking invoices against activity.

Knowledge, Skills and Qualifications required:

• Experience of working with computers in Windows environment i.e. word processing, databases
• Experience of speaking to members of the public on the telephone and dealing with telephone enquiries
• Experience of working with members of the public in a health and social environment
• Must demonstrate the ability of organisational and time management skills, to prioritise workload and work on own initiative
• Ability to maintain accurate recording systems
• Must have good communication skills using different equipment i.e. telephone, IT equipment etc.

What the company will offer:

• 28 Days annual leave + 8 days bank holiday (pro rata for part time employees)
• Flexible working
• Auto-enrolment into a workplace pension scheme
• 24/7 access to Employee Assistance Programme

Murray Hall Community Trust is an equal opportunities employer and will provide reasonable adjustments throughout the recruitment process and invite potential applicants to contact us to identify any additional support they may require to enable them to make an application.

To Apply

Attached is the Job Description and Person Specification along with an application form which needs to be completed and emailed to HR@murrayhall.co.uk or posted to: HR Recruitment, Murray Hall Community Trust, The Bridge, St Marks Road, Tipton, West Midlands DY4 0SL.  All applications must be submitted before the closing date stated below.

This role will be subject to a Basic DBS check.

For an informal discussion please contact Debbie Robinson on 0121 612 2934

Closing date: Friday 10^th December 2021 at 23:59 hours

Please note that we reserve the right to withdraw our job advertisements earlier than the published expiry date. Therefore, if you are interested please submit your application as soon as possible.

Interviews expected to commence w/c: TBC

Start Date: ASAP