Trade Waste Business Development Officer
Worcester is a great place to work. We have a thriving city centre, a great wealth of history and a fantastic environment, making it somewhere to be proud of.
Everyone associated with Worcester City Council is proud of Worcester’s offer of a high quality of life, varied heritage, award winning parks and our contribution to the development of modern local government.
It is a fantastic place to work, and you will find us to be an organisation that is challenging yet caring, with our leadership adventurous in its pursuit of excellence.
At Worcester City Council, we have a work-family culture, and we are proud to support and value the combination of employees’ work and family lives.
We have a clear vision to achieve excellence in everything we do and to achieve excellence in everyone we employ, meaning we are looking for an excellent candidate to come and join our work family.
The purpose of the Trade Waste Business Development Officer role is to generate new commercial waste business, to lead in the on-boarding of new customers and to manage key account customers (this will include site visits and service reviews).
Proactive, entrepreneurial sales approach, along with the management of direct customer enquiries, undertaking site visits to liaise with customers and to monitor site conditions, to ensure collections can be undertaken safely.
Administrative duties include: Management of the customer database, calculation of excess weight charges, management of waste ‘duty of care’ requirements, liaison with the Finance team to manage credits and raise supplementary invoices.
Working with the operations team and Technical Supervisors to resolve service failures.
- Full UK driving licence.
- Previous sales and administration experience.
- Experience of customer care management.
- Good communication and presentation skills.
- Competent user of Microsoft Office and database applications.
- Excellent organisational skills.
- Capability to work under own direction.
- Experience of the commercial waste industry would be beneficial, but not essential.
For further information, please contact Kevin McFeeley firstname.lastname@example.org
Successful applicants will be advised of interview dates, these are expected to be held in early January.