Support Services Officer – Level 1

Support Services Officer – Level 1

Bromsgrove District Council

Grade 3 (SCP 5 – SCP 9)

£19,312 - £20,903 per annum (pro rata if part time)

Full time - 37 hours per week

Permanent Contract

Do you love talking to people?  Can you help us to keep Bromsgrove and Redditch safe and looking good?

We need you to help customers get the services they require.  You need to enjoy talking on the phone, resolving customer enquiries, find information out, reply to emails and be able to use computer systems.

We are looking for someone who is professional, adaptable, has excellent customer service skills and able to work under pressure at times.  Ideally you will have at least 2 years’ experience of using a phone whilst recording information into a computer system and working in a busy office environment.

You will work from either of our Depots but we may need you to work from other sites or from home so you’ll need to be able to travel.

Whilst helping us to look after our customers we will give you:

Competitive salary

Generous holiday entitlement

Contributory Pension

Employee benefit scheme (cycle to work, car plus, annual leave purchase, lifestyle support, financial wellbeing).

The closing date for receipt of completed applications is Monday 17 January 2022. 

Interview dates will be 31 January 2022 and 1 February 2022.

A copy of the job description and person specification is attached. If you  do require further information on the post duties please contact Michelle Garrett, Support and Improvements Team Leader on 01527 881706.

To apply please complete an application form (template attached), and return your completed application form, marked as urgent to human.resources@bromsgroveandredditch.gov.uk

If you experience difficulties in applying contact human.resources@bromsgroveandredditch.gov.uk

CV's will not be accepted.

If you do not hear from us within four weeks of the closing date, you should assume that unfortunately your application was not successful on this occasion.

We are an equal opportunities employer and welcome applications from all Sections of the Community.