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Administrator - Counter Fraud and Investigations Team

Employer
Solihull Metropolitan Borough Council
Location
Council House
Salary
£18,562 - £19,312 per annum. Pay progression is subject to performance.
Closing date
19 Jan 2022
Reference
SOL000004374

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Job Details

Hours:
37.0 Hours per Week

We have an exciting opportunity for an Administrator to provide clerical and administrative support to our Counter Fraud and Investigations Team, to meet the demands of our growing service.

You will play a key role in providing effective administrative, clerical and operational business support.  Responsibilities will include the maintenance of a range of key systems including our case management system and ensuring that we continue to deliver an effective and customer focused service.

To be successful in the role you will have:

  • Basic numeracy and literacy skills.
  • Experience of working in an administrative/clerical environment.
  • An understanding of current office/administrative practices.
  • IT skills with knowledge of MS Office (or similar) and experience of maintaining databases and management information systems.
  • Ability to communicate clearly both verbally and in writing.
  • Ability to organise and prioritise workloads to meet conflicting demands and deadlines.

In return, we offer you a great opportunity to be part of a valued and trusted Counter Fraud and Investigations Team, where you will be supported and encouraged within the role.

We also offer you the opportunity to achieve a positive work life balance with flexible working hours and a blended way of working that combines working from the comfort of your own home, as well as in our newly refurbished and conveniently located Council offices.

Working for Solihull means that we can offer employees a great working environment, together with a range of agile and flexible working options and attractive staff benefits including an extensive wellbeing offer and a career average pension scheme.

For more information regarding Solihull Audit Services please visit http://socialsolihull.org.uk/council/auditservices/

To apply, please click on the link below. If you have a specific question regarding this post, please contact Mark Magowan, Investigations Manager on 0121 704 8654 or email at mark.magowan@solihull.gov.uk

Interviews to be held 7th February 2022. Please be advised that due to social distancing and infection measures, Solihull Council are keeping its recruitment processes and approach to face to face interviews under review and therefore alternative methods such as video conferencing may be required.  Candidates who are selected for interview will be informed and advised accordingly.

Please note we do not accept CV’s.

This post will require a DBS check.

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.

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Job Description & Person Specification

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About Solihull Metropolitan Borough Council

Solihull

Solihull is regarded as a popular and vibrant place to live in the UK. As one of the most prosperous towns in the Midlands, almost two thirds of our borough is designated as green belt. We have over 1,500 acres of parks across the borough, with 16 Green Flag Awards. Solihull is very well connected, with great transport links such as the M40, M42 and M6 all close by, and an excellent rail network, plus, of course, an international airport. We are home to the award-winning Touchwood Shopping Centre, National Exhibition Centre, Resorts World Birmingham, and the Resorts World Arena.

It is an exciting time for Solihull, although we are a relatively small local authority (c. 6000 employees), we still have ambitious plans including the development of UK Central and HS2.

Here at Solihull Council, we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do.

We recognise that our employees are the key factor in achieving our vision and as such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.

Both Smarter Ways of Working and Employee Wellbeing are key Council Priorities.

The transition to Smarter Ways of Working has presented us with the opportunity to re-think how and where we work. With the option to access portable technology, dependent upon the requirements of the role, a lot of our people are not bound to a single workplace or traditional ways of working, with many choosing to spend a good proportion of their week working from home.

tomOur people told us that they value flexibility, and that choice enables them to have a better work-life balance, manage family responsibilities, enhance their personal wellbeing, and continue to deliver excellent outcomes for the residents of Solihull.

Our people are our number one asset, and our aim is to have a healthy, happy engaged and thriving workforce.

Wellbeing is at the heart of our employee offer and we are a bronze accredited West Midlands Combined Authority Thrive at Work employer.  This recognises our commitment and action in support of employee wellbeing; we are currently working towards silver accreditation.

Unpaid carers carry out a key role within our community and know that this can be challenging when combined with employment.  Our Carer’s Policy and the ongoing support we give to our employees has resulted in us winning Employer of the Year 2022 at the Carer Friendly Awards.

We will offer you:

  • A friendly, supportive and inclusive working environment;
  • Competitive salaries including, for those at the top of their scale, the opportunity to receive a non-consolidated lump sum;
  • A range of flexible working options;
  • Annual leave starting at 25 days and rising to 30 days after 5 years' service in addition to public holidays with an opportunity to purchase up to 10 additional days' holiday per year;
  • A generous flexitime scheme (available for most roles);
  • Access to the Local Government Pension Scheme;
  • A wide range of learning and development opportunities;
  • A range of family friendly policies;
  • Employee benefits including subsidised travel passes, Cycle 2 Work Scheme, confidential Employee Assistance Programme and staff discounts.

Solihull Council is proud to be an Equal Opportunities Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed on merit.

As users of the Disability Confident Scheme, we guarantee to interview all disabled applicants who demonstrate they meet the minimum criteria for the vacancy.

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.

For roles eligible for a Disclosure and Barring Service (DBS) check this will be indicated in the advert and supporting recruitment documents.  Where the post involves working with children, other vulnerable groups or in a position of trust it is exempt from the provisions of the Rehabilitation of Offenders Act 1974.  Further guidance is available at https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/945449/rehabilitation-of-offenders-guidance.pdf

Please note, where sufficient numbers of applications are received, we reserve the right to close a vacancy before the advertised closing date. We therefore advise that you submit your application as soon as possible.

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Company info
Website
Telephone
0121 704 6000
Location
Council House
Manor Square
Solihull
West Midlands
B91 3QB
United Kingdom

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