Job Title: Coordinator
Salary: £20,092 - £21,748 per annum
Full-Time: 37 hours per week
The Reablement Service provides support to individuals who live in their own home. The service is registered with the Care Quality Commission and is based at Wildwood, County Hall Campus. This service is provided across the whole of the county of Worcestershire.
The service focuses on short term packages of care aimed at maximising people’s independence (Reablement). Clients are referred to the service by hospitals to support discharges (Pathway 1) and by Community Reablement Teams.
As a co-ordinator you will be responsible for creating client records on our rostering system, creating & allocating visits to appropriate care workers, updating care & visit plans as the needs of the client changes, maintaining workers rota patterns, leave requests and training records.
You will be liaising with care workers daily to ensure that all client visits are allocated so excellent telephone manner and negotiation skills are essential for the successful applicant.
Ensuring that all clients receive a visit when due is integral to the role and good organisational and prioritisation skills are essential to the role as well as attention to detail. You will need excellent communication & recording skills as well as good problem solving and the ability to think outside the box.
The service is fast paced and changes to client’s need are constant so the ability to react positively and pro-actively is crucial.
A good knowledge of Worcestershire is important.
The Reablement service operates 24 hours per day everyday of the year including Bank Holidays. The office at Wildwood is manned from 7:00 to 22:00 daily. As a co-ordinator you would work on a 6 week rota between these hours and it would include working 1 weekend out of 6. The nature of the service however does mean that flexibility in working patterns is sometimes needed.
For further information please contact Karen Baldwin on 01905 822876.
In return, you can look forward to:
• 25 days’ annual leave, plus bank holidays
• Commitment to ongoing professional development and training
• Local Government Pension Scheme
• Access to a range of leisure, fashion, travel and lifestyle discounts
We are inclusive – this is really important to us and we are proud to be a Disability Confident Employer. There are 7.6m working age people who have a disability or health condition. We’re tapping into this talent pool.
If you have a disability and require reasonable adjustments, please let us know.
Worcestershire County Council is committed to promoting equality and diversity and ensuring that all appointments are made based on the suitability of a candidate to the role only.
In line with the "Rehabilitation of Offenders Act 1974, we do not automatically reject applicants with a criminal record. Every application will be considered individually, considering the nature and circumstances of the conviction and the type of work applied for. You will not be asked to disclose 'spent' convictions unless the work requires access to children and vulnerable adults.
Please find the Job Description and Person Specification attached.
Please write your application with consideration for the essential and desirable criteria on the Person Specification. This should include examples why you should be considered; the experience, skills and knowledge that you would bring to the post.
Application Closing Date: Sunday 30th January 2022
Anticipated Interview Date: To be confirmed