Community Library Manager

3 days left

Shirley and Olton Libraries
£24,491 - £30,451 per annum
11 Jan 2022
23 Jan 2022
Job Ref
Job Type
Customer service
Contract Type
Full time permanent
Working Pattern

We currently have some exciting opportunities for Library Managers to join our team, helping lead and manage diverse and busy community libraries within the Solihull borough.

1 x Full Time Permanent – Shirley and Olton Libraries

1 x Fixed Term Part Time (15 hours per week) – Knowle & Dickens Heath Libraries

As we move forward during the pandemic, libraries are becoming an essential hub for our communities to come together, meet and share ideas and engage in services available to them through the Council and our partner organisations.

Community libraries within Solihull are continually adapting service delivery to meet the needs of our customers. This includes providing literature for all ages and abilities and seeking to reduce the digital divide by offering access and support to digital technologies. We are also spaces for communities to come together and work with local groups and partners, ensuring those who want to access support networks can do so in a safe and vibrant space.

As Library Manger, you will be:

  • At the forefront of delivering and promoting a range of services to customers of all ages, abilities and backgrounds.
  • Leading a service that seeks to meet the needs of the community through innovation in digital technology and delivering library based activities.
  • Responsible for supervising staff and ensuring their continuous development, leading and supporting your team to ensure the library continues to serve the community’s needs.

You will have:

  • Excellent customer service skills, with experience of working in a face to face customer service environment.
  • An effective approach to problem solving and responding to customer and staff needs.
  • Experience of leading and developing a team
  • Confidence and experience in using and promoting digital technology.
  • The ability to demonstrate innovation in the delivery of services and embed this approach within your team.

Previous experience of working within library settings is desirable but not essential

It is an exciting time within libraries with lots of opportunities for innovation and creativity and requires applicants with a genuine passion for delivering great customer service and the motivation to lead a library service that serves its community.

The post holder will be required to work alternate Saturdays as part of their working pattern. You will work between two designated libraries, but will need to be flexible to work at other libraries in the Solihull borough if required.

Working for Solihull means that we can also offer employees a great working environment, together with a range of agile and flexible working options, an extensive wellbeing offer, as well as attractive staff benefits including staff discounts and access to the Local Government pension scheme.

For more information on this post please contact Baillie Carleton, Library Operations Manager on 0121 704 8298.

Interview Date – w/c 31st January 2022

Please be advised that due to COVID-19 measures, Solihull Council are keeping its recruitment processes and approach to face to face interviews under review and therefore alternative methods such as video conferencing may be required.  Candidates who are selected for interview will be informed and advised accordingly.

Please note we do not accept CVs.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required .

This post requires the following Disclosure and Barring check: DBS Enhanced Children .

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.

Supporting documents
Job Description & Person Specification (Full Time Permanent)
Job Description & Person Spec- Part Time Fixed Term

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