Business Support Officer
Post: Business Support Officer
Location: Plough Lane - Hereford
Hours: 37.00 per Week
Salary: £18,933 - £19,698
Closing date: 16th January 2022
Interviews: 25th January 2022
At Herefordshire Council we are transforming our services in response to the unprecedented challenges presented by national policy changes, the financial environment and the need to reduce demand on key services.
This is an exciting time to join our organisation and be part of the journey to reshape and focus on our clearly set out priority areas, within the resources available, to keep children and young people safe and give them the best start in life; enable residents to live safe, healthy and independent lives and stimulate the economy by investing in projects to improve roads, create jobs and build more homes.
We are seeking an enthusiastic and flexible Business Support Officer to provide a high quality business support service to the Communities Wellbeing Directorate in Hereford. As a Business Support Officer you will provide a first point of contact for staff, service users and members of the public. The post holder will need to demonstrate effective communication and organisational skills, with the ability to sensitively and appropriately address difficult situations.
You will have a focus on good customer service and a ‘can do’ attitude. Attending and minuting meetings will be one of the many tasks undertaken, you will be able to work flexibly and to adapt to changing goals and circumstances. Timescales are crucial within the service and so management of own workload is essential.
In return we will offer
• 25 days annual leave per year rising to 30 after 5 years’ service, plus Bank Holidays
• Enrolment in the Local Government pension Scheme (LGPS)
• Regular 1:1’s and development opportunities
• Provide the use of pool cars and bikes (terms and conditions apply)
Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts. We also offer an employee assistance programme that means you will have access to confidential support and advice if you ever need it.
This position will be subject to a standard DBS check.
We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post:
• Those who indicate they have a disability. This is part of our commitment to the ‘Disability Confident’ scheme.
• Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant; and
• Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care
Please refer to the Job Description and Person Specification for more details of this role. To apply, please submit your CV along with a supporting statement, referring to the job description and person specification, detailing how you meet the specific requirements of the role.
If you like more information please contact Nicky Brezine on 01432 260040
Please note that only shortlisted candidates will be contacted. Due to social distancing and infection controls currently in place we will contact you to discuss interview arrangements. If you would like to obtain details regarding feedback on your application please contact Hoople Resourcing