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Neighbourhood Repairs Clerk

Employer
Sandwell Metropolitan Borough Council
Location
Operations and Development Centre, Roway Lane, Oldbury B69 3ES
Salary
Band D, SCP 9 - 17 (£20,903 - £24,491 per annum) (£10.83 - 12.69 per hour)
Closing date
26 Jan 2022
Reference
SAND000005817

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Job Details

We are looking for a Neighbourhood Repairs Clerk.  You will be required to provide a high quality, customer focused service for all customers of the Repairs and Maintenance Service. 

You will be expected to demonstrate:

  • To operate ICT systems, within a busy work environment, adhering at all times to
    the procedures and guidelines laid down.
  • To carry out day to day administration duties, working as part of the team, this will include all aspects of dealing with repairs and general office duties. Including receiving calls from stakeholders and take the necessary action to conclude the enquiry.
  • To ensure delivery of materials and/or joinery requisitioned by NRO’s is requested from supplies accordingly to meet work planning and appointment dates by giving sufficient prior notice.

The post holder must possess:

  • Grade C GCSE or above in English and Mathematics
  • Experience of working in a contact centre or undertaking a front line customer service
  • Use of modern ICT systems

For an informal discussion, please contact Neil Martin on 0121 569 6000.

We particularly welcome applications from women, ethnic minorities and people with disabilities as they are currently under represented.

Our Values; Trust, Unity and Progress make us unique, they define how we do things and are reflected in the way we behave. They are important to us, guiding and shaping our organisational culture. Our values are key to us achieving Sandwell’s Vision 2030 and also guide us when we recruit.

Hours

37 hours per week

We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.

If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to: hr_resourcing@sandwell.gov.uk

Supporting documents
Job Description
Personnel Specification
Information for Applicants

Company

Who are we?

Sandwell is situated at the very heart of the West Midlands, just a stone’s throw from Birmingham. A large, diverse, metropolitan borough, Sandwell offers exciting opportunities for all in a friendly, supportive environment.

Why work for us?

  • Generous annual leave entitlements
  • Access to the Local Government Pension Scheme
  • Access to an award-winning employee benefits scheme, which includes:
  • An exclusive retail discounts portal
  • Salary sacrifice schemes for cars, bikes, technology and car parking
  • An employee assistance and counselling service
  • Annual leave purchase scheme
  • A wide variety of learning and development opportunities
  • Flexi-time working
  • A variety of leave schemes including carers, compassionate, maternity and paternity
  • Volunteering scheme

Your career at Sandwell Council

We offer something for everyone, with an incredibly wide range of career opportunities, at any stage of your career, from apprentices to senior managers.

Whether your focus is a support service, such as Finance, Human Resources, Legal or ICT, or a frontline service, such as Social Care, Planning & Regeneration, Housing or Leisure, it’s worth looking at what Sandwell has to offer.

Our plans for the future

Our Vision 2030 shows just how committed we are to creating the best future possible for our communities and for the people who live and work in Sandwell. 

We’re a progressive organisation, and we’re proud of what we’ve achieved so far, but we know there’s much more to do to make our vision. For more information on our plans for the future see our dedicated vision 2030 page; http://www.sandwell.gov.uk/Vision2030

For more information about working for Sandwell Council, our recruitment process and our offer to you please visit;

https://www.sandwell.gov.uk/counciljobs

For information on our Values and Behaviours, please visit:

https://www.sandwell.gov.uk/council/values-behaviours

To view a copy of the Local Government Career Guide, please visit;

https://www.wmjobs.co.uk/staticpages/30847/local-government-careers

Company info
Website
Telephone
0121 569 3300
Location
Sandwell Metropolitan Borough Council
Sandwell Council House
Freeth Street
Oldbury
West Midlands
B69 3BS
United Kingdom

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