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Business Support Officer

Employer
Staffordshire County Council
Location
Newcastle-under-Lyme, Staffordshire
Salary
£19,698- £20,903 per annum
Closing date
4 Feb 2022
Reference
REC002532

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Job Details

 

Roles: Business Support Officer – PA to Social Worker

Location: Castle House, Barracks Road, Newcastle, Staffs, ST5 1BL

Salary band: Grade 5 - £19,698- £20,903

 

Working pattern: Permanent | Full time | 37 Hours

Our team

Business Support is key to the success of our Children’s Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community. All that work in the background doesn’t just happen, it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing.

Our role

The primary aim of this role is to provide dedicated administrative support to Social Workers enabling them to increase their time with children, young people and their families. You will undertake a wide variety of tasks, including the attendance and minuting of meetings.

Often our social workers need support with tasks on Microsoft Office 365 so you’ll need knowledge of how the different apps work. You’ll also chase social workers for their paperwork to make sure work is completed to the required deadlines. A large part of this role is inputting data in our database, sharing data, and helping to ensure the data base is up to date and ensuring its accurate by cleansing data as and when needed. And finally, you’ll look after financial payments, through ordering of equipment and paying out of cash.

What you’ll bring

Working in Business Support requires teamwork, good organisational skills and a good level of competency using IT systems. You’ll also need:

  • Good communication skills because you’ll interact with lots of people across the organisation and externally through phone, in person and email
  • Good organisation skills and attention to detail, as you’ll be keeping data updated and you’ll be working to deadlines
  • A flexible approach to work as sometimes things can change, and so you’ll need to be able to prioritise work and sometimes change tasks quickly
  • A passion to always give the best service

But it’s important to note that if you’re unsure whether your experience or skills are suitable, please get in touch with the recruiting manager claire.rushton@staffordshire.gov.uk and we can give you a bit more information.

Our offer to you

Our people are central to everything we do and so we’ll make sure you’re well supported and given the opportunity to develop and progress. And it’s worth noting that lots of us have worked with Staffordshire for many, many years and we stay because our work gives us pride and purpose.

Here’s a reminder of just some of the benefits we have here at Staffordshire:

  • Generous holiday entitlement from 24 up to 33 days (plus 2 extra statutory days and bank holidays) depending on job role and length of service. That’s a minimum of 34 days leave per year
  • The option to buy up to an additional 2 weeks annual leave
  • A range of flexible working options, depending on your job role, which includes agile working, flexible retirement
  • Family Friendly Policies - maternity, adoption, paternity and parental leave
  • An excellent local government pension scheme
 

  • Volunteering Scheme
  • Training and development opportunities, including coaching and mentoring
  • Access to health and wellbeing support (including Occupational Health, Physiotherapy and Counselling Services)
  • Eye care vouchers
  • Car lease scheme / cycle & car loan scheme / employee car share scheme
  • Bus and rail travel discounts

So, how do I apply?

Just click on the ‘Apply’ button.

Within your application in the ‘supporting information’ section please also tell us which of the available roles you are interested in being considered for. If you don’t tell us, don’t worry we’ll consider you for all vacancies.

If you do have any technical issues whilst trying to apply, please contact recruitment@staffordshire.gov.uk and the team will help you.

Closing Date:

Interview date: ASAP following closing date

Our recruitment process

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service.

How will we store your details?

By submitting your application form, you are giving your consent to the processing of your personal data in the ways described Here

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities. As part of our commitment as a Disability Confident employer, we offer a guaranteed interview to anyone with a disability whose application meets the minimum criteria for the post.  

 

 

Company

About us

From managing the flow of traffic to improving the quality of our schools, officiating marriages and supporting vulnerable people, we deliver vital services around the clock. Because what we do touches so many lives and in so many ways, our work is impactful, rewarding and varied.  

Whether you’re an apprentice or graduate, or come to us with plenty of experience, we’ll support you to achieve amazing things. You’ll have a say in how things are done and be able to run with your ideas. And even better, everything you do will help to improve the way we work and the lives of our communities.

No matter what role you’re in, you’ll also have plenty of opportunities to move around. And as you try your hand at new things, you’ll find that your skills grow and develop. With hundreds of career options on offer, you’ll have the chance to make the most of your ambition.

Our values

We all share a common purpose of public service to the people of Staffordshire. Our values support our Strategic Plan and vision and are at the heart of everything we do. Our people are A C E and unique, which is why we want to make sure we lead them well and provide the benefits and wellbeing support they need. Our people have different roles, different things that motivate them, different learning needs and will be at different stages of their career journey. But our values unite us to achieve amazing things.

  • Ambitious - We are ambitious for our communities and citizens
  • Courageous - We recognise our challenges and are prepared to make courageous decisions
  • Empowering - We empower and support our people by giving them the opportunity to do their jobs well.

We are no ordinary county council. We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

To find out more about working for us visit our brand new Careers at Staffordshire page it's the best place to learn about all the jobs and opportunities we have on offer.  Our new ambassador programme lets you hear directly from our employees about what it's like to work here.

 

Company info
Website
Telephone
01785 278300
Location
Staffordshire County Council
Staffordshire Place 2
Tipping Street
Stafford
Staffordshire
ST16 2DH
United Kingdom

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